Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Carrie Hayes

Cartersville

Summary

Detail-oriented professional skilled in coordinating and overseeing testing sessions to ensure compliance and fairness. Demonstrates exceptional organizational skills in managing multiple tasks and maintaining a secure testing environment. Possesses a deep understanding of standardized testing procedures and protocols, leading to smooth and efficient test administration.

Overview

12
12
years of professional experience

Work History

Disability Services Test Proctor

Life University
07.2023 - Current
  • Process exam requests in AIM promptly and communicate with students when issues arise.
  • Maintain accuracy between the department schedule and AIM.
  • Coordinate special accommodations and follow up with faculty in order to facilitate exams for students.
  • Process exam recordings for student accommodations prior to exams.
  • Prepare all testing materials in advance, ensuring smooth testing experiences for students.
  • Troubleshoot during exams to ensure optimal testing experience for students.
  • Creating signage for the department when needed.
  • Creating EXcel spreadsheets as needed to better track accommodations.
  • Assisting students in AIM when needed.
  • Facilitating open communication within the department.

Certified Pharmacy Technician

Lacey Drug Company
11.2022 - 01.2024
  • Established various pharmacy operational activities to ensure accuracy, efficiency, and service quality.

Lead Certified Pharmacy Technician

CVS Pharmacy
08.2013 - 01.2023
  • Supervised 10-12 pharmacy technicians and coordinated day-to-day assignments.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Processed over 900 prescriptions per day in high-volume pharmacy achieving decreased customer wait times and maintaining customer satisfaction.

Astronomy Lab Instructor

University Of West Georgia
01.2017 - 12.2020
  • Worked with director to develop and implement successful lesson plans.
  • Incorporated instructional technologies in course delivery for both in-class and online instruction.
  • Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
  • Graded over 100 assignments per week and entered grades into university grading software.


Test Proctor

Georgia Highlands College
05.2013 - 01.2016
  • Administered individual and group assessments according to testing guidelines.
  • Helped accommodate students with disabilities or special needs for alterations to test administration.
  • Maintained compliance with test center policies, practices and procedures.
  • Troubleshot issues with computer-based examinations.

Education

Bachelor of Arts - English

University of West Georgia
Carrollton, GA

Skills

  • AIM
  • Microsoft Office
  • Calendar management
  • Effective communication
  • Effective time allocation for projects

Accomplishments

  • Graduated with honors in 2020
  • Member of Sigma Tau Delta: International English Honors Society

Timeline

Disability Services Test Proctor

Life University
07.2023 - Current

Certified Pharmacy Technician

Lacey Drug Company
11.2022 - 01.2024

Astronomy Lab Instructor

University Of West Georgia
01.2017 - 12.2020

Lead Certified Pharmacy Technician

CVS Pharmacy
08.2013 - 01.2023

Test Proctor

Georgia Highlands College
05.2013 - 01.2016

Bachelor of Arts - English

University of West Georgia

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