Carrie kolka
Grayling
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Access Representative
McLaren Oakland
Clarkston, MI
02.2019 - 08.2020
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Patient Access Specialist
Munson Healthcare Otsego Memorial Hospital
Gaylord, MI
06.2018 - 12.2018
- Collected and validated patient demographics and insurance information.
- Participated in ongoing training programs to stay current with industry trends and best practices in patient access services.
- Verified insurance coverage and obtained necessary authorizations to ensure timely billing and reimbursement.
- Streamlined front-desk operations for improved patient flow and reduced wait times.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Factory Production Worker
Cooper-Standard Automotive
Gaylord, MI
06.2013 - 06.2018
- Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
- Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.
- Assisted in training new hires on machine operation, promoting a smooth transition into their roles.
Education
Associate Degree in Nursing - Nursing
Kirtland Community College
Grayling, MI05-2025
Skills
- Vitals monitoring
- Task prioritization
- Patient assessments
- Patient monitoring
- Medication administration
- Privacy and confidentiality
- Infection control
- Basic nursing care
Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
Timeline
Patient Access Representative
McLaren Oakland
02.2019 - 08.2020
Patient Access Specialist
Munson Healthcare Otsego Memorial Hospital
06.2018 - 12.2018
Factory Production Worker
Cooper-Standard Automotive
06.2013 - 06.2018
Associate Degree in Nursing - Nursing
Kirtland Community College
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