Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrie Lestz

Murrells Inlet,SC

Summary

Detail-oriented professional with extensive experience in sales support and client relationship management. Proven ability to assist in pricing strategies and generate accurate sales quotations, contributing to the achievement of gross margin goals.

Overview

23
23
years of professional experience

Work History

Client Operations Specialist

Optiv Security Inc.
Denver, Colorado
08.2010 - Current

Assisted Client Managers in business development and closing new sales deals.

Handled outside sales functions including order processing and client issue resolution.

Interacted with clients in the absence of Account Managers to maintain relationships.

Cooperated with manufacturing partners and internal stakeholders in fast-paced setting.

Aided Client Managers by recommending pricing strategies to achieve gross margin goals.

Generated accurate sales quotations for new offerings using SalesForce.com CRM.

Worked with Deal Registration Desk to ensure all deals registered promptly.

Delivered historical pricing analyses upon request while maintaining data integrity.

Sales Support Administrator

Adp- Automated Data Processing
Nottingham, Maryland
11.2002 - 04.2010

Supported sales executive, three sales managers, and twenty-five sales professionals in daily operations.

Compiled data to prepare sales reports, quotas, and track contest results.

Processed employment requisitions and new hires, coordinating IT setup with Corporate HR.

Updated sales territory database and managed check requests, invoices, and office supplies.

Assisted MD/VA Region Director and Division Director of Digital Sales in administrative tasks.

Arranged travel, scheduled meetings, and maintained director's appointment calendar.

Answered incoming calls and routed customer inquiries, supporting sales team tasks as needed.

Created prospect-tracking systems and utilized forecasting tools to enhance sales strategies.

Education

Some College (No Degree) - Education

The Community College of Baltimore County
Catonsville, MD

Skills

  • CRM proficiency in Salesforcecom and Netsuite
  • Sales analytics and quotation generation
  • Data integrity management
  • Order processing and customer support
  • Pricing strategy and client assistance
  • Historical pricing analysis
  • Customer engagement
  • Cross-functional communication
  • Microsoft Office expertise
  • Problem solving and critical thinking
  • Team collaboration and task prioritization

Timeline

Client Operations Specialist

Optiv Security Inc.
08.2010 - Current

Sales Support Administrator

Adp- Automated Data Processing
11.2002 - 04.2010

Some College (No Degree) - Education

The Community College of Baltimore County
Carrie Lestz