Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst
Carrie Moore

Carrie Moore

Racine,WI

Summary

A dedicated Substance Abuse Counselor professional that brings personal life skills as a reformed offender and a recovering addict of 7.5 years. Who can maintain composure and accept criticism during times of stress. Known for good problem skills, perceived nonverbal communication, common sense, compassion, and honesty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Operation Coordinator

Genesis Behavioral Services
Racine, WI
08.2021 - Current
  • Please make sure to educate patients about processes and treatment.
  • Schedules appointments and meetings for staff
  • Exhibits the ability to multitask regularly.
  • She managed scheduling, training, and inventory control.
  • Recruited, hired, and trained crew members on applying projects, customer relations, and customer service.
  • They built solid operational teams to meet process and production demands.
  • Implemented policies and standard operating procedures and managed quality, customer service, and logistics.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Presented performance and productivity reports to supervisors.
  • Collaborated with team leaders on quality audits.
  • Anticipated and tracked operational and tactical risks to provide strategic solutions.
  • Supported accident investigations and prepared related paperwork.

Substance Abuse Counselor

Lakeside Family Therapy Services
Racine, WI
04.2023 - 06.2023
  • Provide Outpatient Substance Use Disorder (SUD) provides those recovering from addiction with much- needed support as they maintain everyday routines and responsibilities where newly learned coping skills can be applied
  • Participation in local self-help groups from the beginning of treatment provides the opportunity to develop long-term supportive relations with other patients.
  • Supported and counseled clients with drug and alcohol addiction.
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Identified problem areas impacting participants' ability to successfully complete treatment.
  • Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior
  • Conducted individual and group therapy sessions for outpatient clients.
  • Organized treatment projects that focused on problem solving skills and creative thinking.
  • Guided clients in developing skills or strategies for dealing with problems.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

Bachelor's degree - Social Work and Behavioral Sciences

Springfield College-School of Human Services
05.2023

Associate Degree - Human and Social Services

Bryant & Stratton College
12.2020

HSED - General Studies

Skills

HIGHLIGHT SKILLS & TRAINING

  • Administered basic medical necessities and treatments
  • Follow HIPAA standards when handling confidential patient documents or speaking about care needs
  • Collaborated with team members and care providers to assess patient's health status and determine a course of action

Certification

  • Certifications
  • Substance Abuse Counselor in Training.
  • Trauma Informed Care for Opioid Treatment
  • Ethics in Practice.
  • A Fire Within; Working with the Rage of Trauma and Oppression.
  • CITI Program April 2023 to Present Human Subjects Research (HSR) (Curriculum Group) Social-Behavioral-Educational Researchers (Course Learner Group) 1 - Basic Cours

Timeline

Substance Abuse Counselor

Lakeside Family Therapy Services
04.2023 - 06.2023

Operation Coordinator

Genesis Behavioral Services
08.2021 - Current

Bachelor's degree - Social Work and Behavioral Sciences

Springfield College-School of Human Services

Associate Degree - Human and Social Services

Bryant & Stratton College

HSED - General Studies

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Carrie Moore