CARRIE MULFORD
Coralville,IA
Summary
Experienced implementation manager with a strong background in project coordination and successful management of multiple tasks simultaneously. Deliver crucial support in organizing events and streamlining processes, resulting in enhanced operational efficiency. Proficient in communication and problem-solving, greatly improving team collaboration and project outcomes. Focus on B2B implementation and applications, bringing wealth of knowledge and expertise to drive successful results.
Overview
17
17
years of professional experience
Work History
Integrations Coordinator
Integrated DNA Technologies
02.2021 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
Strategic Business Planning Manager
TransAmerica
03.2018 - 02.2021
- Planned study of organizational change, information flow and cost analysis
- Carried out work problem and procedure studies to assess communication and information flow
- Strategized alternative procedures based on collected data
- Documented findings of studies and prepared recommendations for implementation of new systems, procedures and organizational changes
- Documented organizational problems and procedures by compiling and modeling data
- Completed studies and presented findings for review
- Approached and solved problems with initiative and sound judgment
Office Manager
Skogman Reality, The Gwen Johnson Team
01.2008 - 03.2018
- Built collaborative working relationships within organization to achieve goals
- Employed safety and security procedures to protect sensitive information
- Liaised with HR to assess, investigate and resolve employee issues
- Guaranteed operational compliance with industry regulations
- Applied strategic thinking to scale process and infrastructure to meet long-term goals
- Coordinated efficient use and maintenance of office spaces
- Generated reports to inform leadership of profits, operations and other key metrics
- Drove business processes to deliver operational consistency, resulting in optimal productivity
- Reconciled accounts and managed documents to facilitate office operations
- Implemented planning and expense control strategies to consistently meet budget targets
Education
Business Administration - Psychology
University of Iowa
Skills
- Procedure analysis
- Data collection
- Trend analysis
- System review
- Scheduling
- Budget administration
- Critical thinking
- Decision-making
- Data entry
- Customer service
- Multitasking and organization
Timeline
Integrations Coordinator
Integrated DNA Technologies
02.2021 - Current
Strategic Business Planning Manager
TransAmerica
03.2018 - 02.2021
Office Manager
Skogman Reality, The Gwen Johnson Team
01.2008 - 03.2018
Business Administration - Psychology
University of Iowa
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