Carrie Owens
South Daytona,Fl
Summary
Compassionate professional with extensive background providing quality care in mental health facilities. Proven ability to build strong relationships with individuals of diverse backgrounds, offering non-judgemental support. Dedicated to promoting a safe and therapeutic environment for clients.
Overview
6
6
years of professional experience
Work History
Correctional Technician
SMA Healthcare
Daytona Beach, FL
05.2024 - Current
- Created a sense of orderliness within the correctional facility by enforcing adherence to schedules for daily activities, meals, and recreational time.
- Safeguarded inmate rights through adherence to established policies regarding visitation, mail handling, and access to legal resources.
- Contributed to a positive work environment by fostering open communication channels between staff members and Inmates.
- Insuring security measures by conducting regular searches for contraband items.
- Monitored electronic monitoring systems as needed, ensuring that offenders adhered to location restrictions.
Behavioral Health Technician
SMA Healthcare
Daytona Beach, Fl.
07.2022 - Current
- Provides positive reinforcement strategies to encourage desired behaviors in clients
- Assists in behavior data collection and behavior log maintenance
- Supervised structured activities to provide a safe environment for patients under our care
- Maintained professional relationships with colleagues and supervisors.
Project Supervisor
Executive Building Services
South Daytona, Fl.
03.2019 - 07.2022
- Identified project needs, staffing and finances by reviewing project objectives and schedules
- Reported project status, resources, technical issues and customer satisfaction.
Account Manager
HCSG
Titusville, Fl.
08.2021 - 03.2022
- Addressed customer complaints and provided satisfactory solutions through procedure changes
- Demonstrated the ability to multitask while remaining adaptable and flexible
- Facilitated end of month closing process, invoices and journals
- Maintained frequent interactions with senior management to measure goal achievement and determine areas of improvement.
Education
Other - Certified Nursing Assistant
Daytona Beach Community College
Daytona Beach, FL01.2002
Skills
- Management - 8 years
- Client contact - 8 years
- Mental health - 4 years
- Customer Service - 10 years
Inmate Transportation
Inmate Supervision
Policy Enforcement
Multitasking Abilities
Reliability
Adaptability and Flexibility
Decision-Making
Relationship Building
Self Motivation
Timeline
Correctional Technician
SMA Healthcare
05.2024 - Current
Behavioral Health Technician
SMA Healthcare
07.2022 - Current
Account Manager
HCSG
08.2021 - 03.2022
Project Supervisor
Executive Building Services
03.2019 - 07.2022
Other - Certified Nursing Assistant
Daytona Beach Community College