Proven track record in enhancing customer satisfaction and retention at Spectrum Internet and Cable, demonstrating exceptional problem-solving and communication skills. Adept at administrative support and maintaining professionalism under pressure, I significantly contributed to team goals by implementing effective loyalty strategies, resulting in increased retention rates. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.