With a proven track record at Davita Healthcare, I have solid experience in providing compassionate patient support and counseling. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in case management, patient education, and crisis intervention. Known for empathy, communication, and problem-solving abilities.
Overview
31
31
years of professional experience
Work History
Renal Social Worker
Davita Healthcare
12.2015 - Current
Facilitated education for patients and families, fostering emotional well-being and coping skills.
Educated patients on renal disease management, empowering them to make informed decisions about their health care.
Evaluated client progress and adjusted social work interventions accordingly, ensuring a dynamic approach in line with evolving needs.
Advocated for patients'' rights, ensuring access to necessary resources and services.
Collaborated with medical teams to develop tailored treatment plans, promoting patient-centered care.
Served as a liaison between patients, families, healthcare providers, insurers, and other stakeholders in the renal care process.
Coordinated transportation services for dialysis treatments, reducing missed appointments due to logistical barriers.
Established strong rapport with patients and their families, fostering trust and open communication essential to effective renal care provision.
Provided crisis intervention services, addressing urgent situations effectively and professionally.
Assessed patients'' psychosocial needs, providing appropriate interventions and referrals as needed.
Improved patient outcomes by developing comprehensive care plans tailored to individual needs.
Maintained thorough documentation of patient interactions, contributing to a streamlined database for efficient healthcare delivery.
Developed community partnerships to expand available resources and support networks for patients.
Helped clients develop new coping mechanisms and techniques to drive behavior modification.
Worked with medical teams, patients and families to implement effective treatment plans.
Assisted patients in accessing housing, financial assistance and other community resources.
Program Manager
National Kidney Foundation, Inc
06.1999 - 04.2003
Established strong relationships with key stakeholders, ensuring support for program initiatives.
Facilitated workshops and conducted one-on-one training to educate team members.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Built teams to address project goals and objectives for multiple projects.
Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
Participated in pilot tests and revised programs based on feedback and results.
Participated in vendor selection and management process for program initiatives.
Developed strategic plans, setting clear objectives and achievable milestones for the team.
Managed cross-functional teams for successful project completion within deadlines and budgets.
Developed and led the first pediatric kidney camp in NC
Managed the NC Olympic Transplant team
Led various educational pilot programs in NC
Renal Social Worker
Gambro Healthcare
01.1997 - 05.1999
Facilitated support groups for patients and families, fostering emotional well-being and coping skills.
Educated patients on renal disease management, empowering them to make informed decisions about their health care.
Advocated for patients'' rights, ensuring access to necessary resources and services.
Collaborated with medical teams to develop tailored treatment plans, promoting patient-centered care.
Coordinated transportation services for dialysis treatments, reducing missed appointments due to logistical barriers.
Established strong rapport with patients and their families, fostering trust and open communication essential to effective renal care provision.
Provided crisis intervention services, addressing urgent situations effectively and professionally.
Assessed patients'' psychosocial needs, providing appropriate interventions and referrals as needed.
Improved patient outcomes by developing comprehensive care plans tailored to individual needs.
Maintained thorough documentation of patient interactions, contributing to a streamlined database for efficient healthcare delivery.
Explained medical care options to help families make informed healthcare decisions.
Renal Social Worker
Total Renal Care
11.1993 - 10.1996
Educated patients on renal disease management, empowering them to make informed decisions about their health care.
Provided patient and family education on available resources and self-care strategies.
Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
Collaborated with healthcare providers to drive continuity of care.
Facilitated family meetings to discuss patient care plans.
Assessed risk factors of patients and made referrals for further services.
Assisted patients in accessing housing, financial assistance and other community resources.
Completed psychosocial evaluations and needs assessments.
Explained medical care options to help families make informed healthcare decisions.
Worked with medical teams, patients and families to implement effective treatment plans.