Carrie Perkins
Alvarado,TX
Summary
Strong background in accurate data entry, database management, and information integrity, ensuring accurate account transactions, and data privacy management. Exceptional communication skills and ability to collaborate with multiple teams to resolve complex issues. Known for attention to detail and strong organizational skills.
Overview
21
21
years of professional experience
Work History
Dealer Disbursement Analyst
GMF Financial
12.2004 - 07.2025
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed customer accounts using Salesforce CRM software to ensure accurate information and timely updates.
- Collaborated with cross-functional teams to address complex customer issues.
- Responded to customer requests for services and company information.
- Processed account transactions accurately, ensuring compliance with banking regulations and policies.
- Managed 20-25 inbound calls per day, ensuring prompt and professional customer service.
- Investigated and resolved accounting concerns.
Skills
- Dependable
- Effective phone communication
- Accurate data management
- Experienced with Microsoft Office applications
- Data privacy management
- Document management
Timeline
Dealer Disbursement Analyst
GMF Financial
12.2004 - 07.2025