Carrie Peters
Taylorsville,KY
Summary
Dynamic and adaptable hospitality leader with over 10 years of experience, including 8 years as a General Manager, skilled in overseeing hotel operations, staff development, and delivering exceptional customer service. Proven ability to remain composed under pressure while effectively managing complex situations and upholding rigorous safety and compliance standards. Seeking to transition into an Anesthesia Technician role, leveraging strong organizational skills, meticulous attention to detail, and a commitment to continuous learning and professional growth in the medical field. Passionate about applying extensive operational expertise to make a positive contribution within a healthcare environment.
Overview
12
12
years of professional experience
Work History
General Manager
Best Western
Shepherdsville, KY
01.2022 - Current
- Lead daily operations for a busy hotel, ensuring high standards of cleanliness, safety, and guest satisfaction.
- Manage hiring, training, scheduling, and performance development for all staff.
- Oversee financial reporting, budgeting, and inventory management with strong attention to detail.
- Respond quickly to urgent issues, maintaining calm and effective decision-making in high-pressure situations.
- Foster a positive, team-oriented environment focused on accountability and continuous improvement.
General Manager
Candlewood Suites
Clarksville, IN
01.2016 - 01.2022
- Promoted from Front Desk Agent to General Manager due to strong performance and leadership potential.
- Directed all hotel operations, including front desk, housekeeping, maintenance, and guest services.
- Implemented safety protocols, emergency procedures, and compliance standards.
- Managed payroll, scheduling, vendor relationships, and financial reporting.
- Left position due to limited growth opportunities within the company.
Front Desk Agent
Candlewood Suites
Clarksville, IN
01.2014 - 01.2016
- Served as the primary point of contact for guests, providing professional and empathetic service.
- Handled check-ins, check-outs, billing, and confidential guest information with accuracy.
- Coordinated with housekeeping and maintenance to ensure smooth operations.
- Resolved guest concerns calmly and efficiently, often in time-sensitive situations.
Education
High School Diploma -
The Academy For Individual Excellence
Louisville, KY05-2006
Skills
- Leadership & Team Management
- High-Pressure Decision Making
- Patient-Centered Communication
- Scheduling & Coordination
- Documentation & Record Accuracy
- Safety & Compliance Awareness
- Problem Solving & Critical Thinking
- Adaptability & Fast Learning
- Confidentiality & Professionalism
Interests
CPR / Basic Life Support (BLS) — Willing to obtain immediately, Strong interest in patient care, medical procedures, and operating room support, Passion for learning new skills and growing in a healthcare environment
Additional Strengths
- Calm under pressure
- Excellent communication
- Strong organizational habits
- Quick learner with a growth mindset
- Reliable, punctual, and dedicated
Timeline
General Manager
Best Western
01.2022 - Current
General Manager
Candlewood Suites
01.2016 - 01.2022
Front Desk Agent
Candlewood Suites
01.2014 - 01.2016
High School Diploma -
The Academy For Individual Excellence