Dependable professional with several years of supervising and helpdesk experience looking to switch gears from managing my home to working in a business setting again.
Provide impeccable customer service and IT support to the students, faculty, staff, and guests of Liberty University. Manage/coach student workers, troubleshoot software and hardware issues, maintain order and cleanliness in the computer lab, complete relevant certification exams, take office inventory, and place orders accordingly.
Greet potential renters, show vacant apartments, explain lease agreements and pricing information, ensure the property and units are clean, market the complex on social media, and organize appreciation events for current residents.
Provide customer service and IT support to the students, faculty, staff, and guests of the university. Assist with covering the support desk for the supervisors, professional development, and opening/closing responsibilities on the weekends.
BUSINESS CERTIFICATIONS:
Microsoft Office: Excel
Microsoft Office: Word
Microsoft Office: PowerPoint
Microsoft Office: Outlook
INFORMATION TECHNOLOGY CERTIFICATIONS:
CompTIA: IT Fundamentals
MTA: Windows OS Fundamentals