William Cotter
FedEx
Speedwell,VA
2
Certifications
3
years of professional experience
Motivated professional with a detail-focused approach to medical records, documentation accuracy, and confidential information handling. Brings direct patient care experience from a mental health setting plus compliance-minded work habits from delivery and industrial roles to support organized chart processing and reliable record flow. Well suited to fast-paced environments that depend on accurate filing, careful data entry, and consistent attention to privacy standards.
Work History
Ground Delivery Driver
2 Years 1 Month- Inspect delivery vehicle daily to identify safety concerns before leaving the depot.
- Secure packages carefully to prevent shifting, damage, or delivery delays during transit.
- Helped create daily route schedule
- Follow scheduled routes efficiently to meet pickup and drop-off commitments throughout the day.
- Communicate delivery issues promptly to support smooth rerouting and customer updates.
CNA
7 Months- Supported 41 patients weekly with bathing, grooming, dressing, and toileting during direct care shifts.
- Assisted patients with safe transfers between beds, chairs, and other positions to support mobility.
- Fed patients and monitored nutrition and hydration needs while supporting comfort and daily care routines.
- Documented patient information accurately and maintained medical records in compliance with healthcare requirements.
Education
High School Diploma
Skills
HIPAA compliance
Confidential information handling
Patient care
Vital signs monitoring
Safe patient handling
Infection control protocols
Time management
Delivery route planning
Load securement
Vehicle inspection
Clinical documentation review
Medical records management
Data entry
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Microsoft Office
Certification
CNA
Timeline
Ground Delivery Driver
FedEx
09.2024 - CurrentRead More
CNA
Southwestern Virginia Mental Institute
02.2024 - 09.2024Read More
Fort Chiswell High School
High School Diploma
Read More