Carrie Robertson
Oakdale,PA
Summary
Dynamic professional with a proven track record at Ulta Beauty, excelling in guest relations and effective time management. Skilled in optimizing appointment scheduling and enhancing guest experiences. Adept at communication and data entry, consistently fostering strong client relationships and ensuring operational efficiency.
Overview
27
27
years of professional experience
Work History
Salon Guest Cordinator
Ulta Beauty
10.2015 - Current
- Coordinated guest experiences through effective communication and personalized service
- Managed appointment scheduling for multiple stylilsts and ensured optimal guest flow during peak hours.
- Trained new team members on customer engagement strategies and operational procedures.
Administrative Assistant
PNC Bank
11.2004 - 03.2011
- Coordinated scheduling and meeting arrangements for executives, ensuring efficient use of time.
- Managed correspondence and communications, maintaining professionalism and clarity in all interactions.
- scheduled travel for multiple executives
Personal Finanacial Advisor Assistant
American Express Finanacial Advisors
01.2000 - 10.2004
- Supported advisors during client meetings, preparing necessary materials beforehand.
- Assisted in the preparation of presentations for conferences or seminars attended by advisors.
- managed calendars
- created client relationships
- filing
- basic office duties
Receptionist Administrator
American Express Financial Advisors Inc.
08.1998 - 01.2000
- Managed front desk operations, ensuring efficient guest check-in and communication.
- Coordinated scheduling for appointments and meetings, optimizing office workflow.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Assisted in processing incoming correspondence, prioritizing responses based on urgency.
Education
High School Diploma -
North Allegheny Sr. High School
Wexford, PA06-1997
Skills
- Effective time management
- Exceptional communication
- Data entry proficiency
- Guest relations
- Meeting planning
- Data inputting
Timeline
Salon Guest Cordinator
Ulta Beauty
10.2015 - Current
Administrative Assistant
PNC Bank
11.2004 - 03.2011
Personal Finanacial Advisor Assistant
American Express Finanacial Advisors
01.2000 - 10.2004
Receptionist Administrator
American Express Financial Advisors Inc.
08.1998 - 01.2000
High School Diploma -
North Allegheny Sr. High School