Seasoned Clinical Lead Master Aesthetician with a robust background as a business owner of twenty years, and twenty years in medical aesthetics, specializing in advanced techniques such as Fraxel, IPL, Microneedling, Thermage, Ultherapy, Morpheus 8, Chemical peels, Laser Hair Removal, Coolsculpting and Pharmaceutical Skin Care. Proven success in staff training and development, coupled with expertise in a wide range of skincare treatments. Excels in creating strategic business plans and achieving sales goals, demonstrating exceptional leadership and technical skills. Highly knowledgeable individual with a successful track record of designing tailored treatment plans for clients. Proven ability to educate clients on proper skincare routines and the benefits of aesthetic treatments. Experienced in analyzing skin type and condition to develop a comprehensive skincare plan for each individual. Committed to providing excellent customer service and building long-term relationships with clients.
Performed Morpheus 8 face/neck and body, Fraxel, Clear and Brilliant, Microneedling, Chemical Peels, Dermaplaning, Laser Hair Removal, Laser for red veins, Laser for brown spots. Staff education and training. Developed standard operating procedures, patient intake forms, consents, pre/post operative care plans. Assessed condition of clients' skin in order to make recommendations to improve skin quality with skincare and skin treatments. Fostered friendly, warm, and exceptional customer experience. Resolved customer complaints and facilitated conflict resolutions. Created repeat business by developing long-term relationships with regular customers.