Carrie Walker

• Scheduling, assisting in health inspections and state inspections. Payroll. Emails to state department, background checks. Supervisor of other teachers. Lead teacher of 3 year olds. Also lead infant and toddler teacher. Training of teachers. Cleaning and preparation of meals.
• Supervised daily operations and ensured adherence to company standards.
• Trained and mentored new staff on policies and procedures.
• Coordinated team schedules and managed workflow efficiency.
• Conducted regular performance assessments and provided constructive feedback.
• Implemented process improvements to enhance overall productivity.
• Resolved employee conflicts and maintained a positive work environment.
• Monitored inventory levels and coordinated restocking efforts regularly.
• Facilitated team meetings to promote communication and collaboration among staff.
• Provided guidance and direction to subordinates regarding job duties and responsibilities.
• Directed and supervised team of 15 employees in daily operations.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Customer service in locating technician and making sure that jobs were completed. Supervisor of other customer service agents and assisting technicians in route

• Supervised daily operations to ensure smooth workflow and team efficiency.
• Trained new employees on company policies and operational procedures.
• Coordinated schedules to optimize staff coverage during peak hours.
• Conducted quality checks on service delivery and customer interactions.
• Implemented process improvements to enhance service reliability and performance.