Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Carrie White

Smiths Station,AL

Summary

Seasoned Pharmacy Technician with 12 years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Appeals Technician

Centene Corporation
St Louis, MO
01.2022 - 12.2024
  • Provide clinical review for authorization in keeping with legal and contractual requirements, including but not limited to turn around times and service level agreements.
  • Analyzed medical records to determine if further information was needed in order to process appeals.
  • Maintained up-to-date knowledge of applicable laws, regulations, policies and procedures related to appeals processing.

Prior Authorization Pharmacy Technician

OptumRx
San Francisco, CA
09.2021 - 04.2022
  • Verified insurance benefits to refill medications by examining formularies and calling insurance companies for exceptions.
  • Answered telephones to respond to questions or requests.
  • Entered prescription information into computer databases.
  • Monitored reports to identify claims issues and worked with adjusters to resolve problems.
  • Assisted claimants, providers and clients with problems or questions regarding claims.
  • Examined claims, records and procedures to grant approval of coverage.
  • Ensured all customer service standards are met at all times.

Certified Pharmacy Technician

CVS Pharmacy
08.2016 - 11.2021
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Established and updated patient profiles, medications and insurance details.

Aviation Boatswain's Mate, Equipment

United States Navy, Boatswain's Mate
Everett, WA
05.2012 - 05.2016
  • Disassembled equipment using hand tools and hoists to begin repair work.
  • Utilized various methods to perform routine and preventive maintenance tasks on excavators and dozers.
  • Adjusted, repaired and overhauled work on automotive and heavy equipment.
  • Prepared for underway operations by repairing, maintaining and stowing equipment.
  • Trained and supervised personnel handling shipboard maintenance functions.
  • Responded to onboard operational and medical emergencies with calm, level-headed approach.
  • Alleviated safety accidents by operating according to strict schedules and safety guidelines.

Education

Bachelor of Science - Exercise Science

University of North Carolina At Charlotte
Charlotte, NC
05.2020

Associate of Applied Science - Pharmacy Technology

Columbus Technical College
Columbus, GA
06.2010

High School Diploma -

Jordan Vocational High School
Columbus, GA
06.2001

Skills

  • Preparing Bulk Medications
  • Patient medication Safety
  • Point of Sale Systems Proficiency
  • Ordering and Stocking Medications
  • Pharmacy Operations
  • Aseptic Techniques
  • Data Entry
  • Customer Service
  • Attention to Detail

Certification

  • Certified by the Pharmacy Technician Certification Board (PTCB)-2010

Timeline

Appeals Technician

Centene Corporation
01.2022 - 12.2024

Prior Authorization Pharmacy Technician

OptumRx
09.2021 - 04.2022

Certified Pharmacy Technician

CVS Pharmacy
08.2016 - 11.2021

Aviation Boatswain's Mate, Equipment

United States Navy, Boatswain's Mate
05.2012 - 05.2016

Bachelor of Science - Exercise Science

University of North Carolina At Charlotte

Associate of Applied Science - Pharmacy Technology

Columbus Technical College

High School Diploma -

Jordan Vocational High School

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Carrie White