Carrie Wooten
Cumming,GA
Summary
Dynamic communication and interpersonal relationship skills with a continual commitment to directing, managing, and training high-performance teams. Adept at identifying optimal curricula, developing lesson plans and aligning instruction with current learning goals. Good planner, problem-solver and analytical leader with strong attention to detail and sound judgment focused on continuous improvement. Decisive, practical and strategic in leading operations and teams.
Overview
16
16
years of professional experience
Work History
Chief of Staff
Mainland
Chicago, IL
11.2021 - Current
- Current responsibilities include:
- Design, implement and manage all recruiting efforts
- Created formal hiring process with predictive behavioral intake assessments, interview timelines, skills assessments and responsible for seeing through to offer accepted
- Designed all company onboarding content, policy and procedures, to include transition into departmental training
- Reworked current training programs to effectively capture learning & development best practices
- Act as staff liaison to executive leadership with employee surveys, feedback and proactive engagement activities
- Sit on Executive Leadership team as thought leader in Industrial/Organizational Psychology (M.S.), leadership development, professional development and continued education, process improvement, full- time operating system integrator, organizational development and culture
- Current KPI/Accomplishments: Achieved annual initiative/expectations for recruiting numbers (successful selection/onboarding) in 90 days
- Created and implemented primary program initiatives within 90 days.
- Encouraged coordination and cooperation among departments and continuous review of interdepartmental processes to support quality control and improvement.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
President / Psychology Practitioner
NexGen Training & Development
Atlanta, GA
01.2017 - 12.2021
- Skillfully developed and implemented curriculums that aligned with organizational and leadership needs
- Offered necessary resources and training for executive staff to succeed in meeting curriculum standards
- Creatively designed social media marketing initiatives that boosted awareness and customer relations
- Recruited, onboarded, and selected qualified facilitators that met position requirements and company goals
- Maintained accurate and updated records of success data and training-related information
- Spearheaded 90-day training program with responsibility of creating recruiting campaign and pipeline for law enforcement agencies to fill all vacancies with qualified candidates in less than 60 days
- Provided guidance in areas of L&D, curriculum and content development, and organizational effectiveness during keynote speaking, state and national conferences, and executive training for 100+ organizations
Dean of Education & Leadership
National Command & Staff College
Holly Springs, NC
01.2018 - 12.2020
- Strategically coordinated planned, and managed original curriculum for
- Command Staff Leadership Program that included 10 weeks online and 2 weeks residency / capstone course
- Worked collaboratively with team members in achieving accreditation for training projects available to
- Command College Alumni
- Presented learning and development trends during podcasts, webinars, and digital marketing campaigns, with special skills and expertise:
- Vehicle Patrol (community outreach, calls for service for vast array of crimes, provided safety and security to 500,000 residents)
- Bike Patrol (specialized unit focused on crowd control, proactive narcotics and trafficking investigations, and community presence)
- Crisis Intervention Team (certified to create solutions and provide aid to suicidal, homicidal or otherwise mentally impaired individuals)
- Special Operations- Extradition Unit, Lead Investigator (researched, built rapport and traveled nationwide to extradite felony charges for the Commonwealth of Virginia and City of Virginia Beach)
- Certified H.O.S.T for VBPD Ride-a-long program, to educate those interested in daily tasks and responsibilities of city police officers as either curious citizens or those in pursuit of the profession
- Implemented initiatives to drive curriculum quality and target learning outcomes.
Senior Faculty
National Command & Staff College
Holly Springs, NC
01.2018 - 01.2020
- Developed instructional plans to boost academic success of students in organizational development, law enforcement culture, and proactive mental health
- Administered examinations and assignments to evaluate student understanding
- Significantly boosted learning in areas of gender and generational intelligence, positive psychology for mental health in law enforcement, and progressive concepts for improving workplace culture
- Applied innovative teaching methods to encourage student learning objectives.
- Built strong rapport with students through class discussions and academic advisement.
- Created materials and exercises to illustrate application of course concepts.
- Conducted engaging in-class discussions to facilitate learning and encourage participation.
- Created syllabus and instructional plans for each class session in accord with stated course objectives.
- Reviewed program materials and coordinated updates to keep department materials relevant and accurate.
- Incorporated instructional technologies in course delivery for both in-class and online instruction.
Police Officer
Town of Wrightsville Beach
Wrightsville Beach, NC
10.2014 - 12.2017
- Experienced, certified law enforcement professional responsible for property crimes, crimes against persons and narcotics investigations, community relationships and outreach, public school bike safety program, and crisis intervention
- The leadership and decision-making skills further developed in this position opened up training and mentoring opportunities moving forward.
Police Officer
City of Virginia Beach
Virginia Beach, VA
07.2011 - 07.2014
- Talked regularly with citizens to establish rapport and become familiar presence in area where 400,000 reside during the year, with an increase to almost 5 million in summer months.
- Investigated and reported crimes, accidents, offenses and damage to property.
- Answered emergency calls for help from citizens and business owners.
- Secured crime scenes, gathered evidence and questioned witnesses.
- Conducted preliminary investigations at scenes of major crimes.
- Engaged with local individuals and community leaders to discuss crime reduction strategies.
- Apprehended offenders and conducted interviews and interrogations.
- Worked with investigations team to surveil and capture offenders for possession and distribution of illegal narcotics and prescription drugs.
- Coordinated swift and tactical responses to wide range of criminal issues.
- Debriefed arrested individuals to collect important information for ongoing investigations.
- Validated evidence for admissibility and preserved evidence to be utilized court hearings.
- Apprehended suspects, read Miranda Rights and transported offenders to jail
Education
Master of Science - Industrial & Organizational Psychology
Northcentral University
San Diego, CA06.2021
Bachelor of Science - Psychology
James Madison University
Harrisonburg, VA2011
Skills
- Writing skills
- Content Development
- Management consulting
- Human resources
- Process Improvement
- Curriculum Development
- Team Management
- Presentation Skills
- Research
- Content Creation
- Change Management
- Public Speaking
- Program Development
- Strategic Planning
- Program Management
- Assessments
- Policy and procedure modification
- Training and Development
- Analytical and Critical Thinking
Accomplishments
Credible Leadership Institute- Leadership Certification
Life Saver Award- City of Virginia Beach
U.S. Navy, Letter of Commendation- Naval Air Station, Oceana
Chief of Police Letter of Recognition- City of Virginia Beach
Additional Information
- Awards:, Life Saving Award Chief of Police Commendation U.S. Navy Letter of Recognition for Outstanding Service
Credible Leadership Institute- Leadership Certification
The Institute for Credible Leadership Development (ICLD) is a division of the International Academy of Public Safety (IAPS) responsible for administering leadership development curriculum for law enforcement globally . The Credible Leadership course is a demanding, graduate level course with over 100 educational modules for certification.
Timeline
Chief of Staff
Mainland
11.2021 - Current
Dean of Education & Leadership
National Command & Staff College
01.2018 - 12.2020
Senior Faculty
National Command & Staff College
01.2018 - 01.2020
President / Psychology Practitioner
NexGen Training & Development
01.2017 - 12.2021
Police Officer
Town of Wrightsville Beach
10.2014 - 12.2017
Police Officer
City of Virginia Beach
07.2011 - 07.2014
Master of Science - Industrial & Organizational Psychology
Northcentral University
Bachelor of Science - Psychology
James Madison University