Carrie Wright

• Streamlined teller operations for improved productivity, implementing organized cash drawer management procedures.
• Assisted customers with account inquiries, resolving issues promptly to ensure satisfaction.
• Oversaw currency shipments and deposits while adhering to strict safety guidelines.
• Created teller schedule to keep weekly and weekend shifts properly staffed.
• Assisted customers with banking needs and inquiries.
• Replenished ATM funds in empty canisters prior to validation process.
• Developed strong rapport with customers by actively listening, addressing concerns promptly, and providing tailored solutions.

• Provided excellent customer service to patients and medical staff.
• Forward appropriate referrals to patients an providers.
• Compiled and maintained patient medical records to keep information complete and up-to-date.
• Collaborated with healthcare providers to ensure seamless communication and coordination of care.
• Took copayments and compiled daily financial records.
• Helped address client complaints through timely corrective actions and appropriate referrals.

• Maintained account accuracy by reviewing and reconciling checks monthly.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Provided back-up support for payroll processing, ensuring timely disbursement of employee wages while maintaining compliance with tax regulations.
• Examined documents for accuracy, legality and compliance with pertinent regulations.
• Supervise the following departments for a maximum security correctional facility: Payroll (800+ employees), Purchasing, AR, AP, Stock Ledger, Inmate Accounts, Commissary, Laundry, State Shop.
• Complete monthly accounting reports.
• Authorize and issue travel and purchasing credit cards.
• Complete monthly vehicle usage and maintenance reports.
• Maintained compliance with all established guidelines and legal requirements.
• Conducted regular reviews of vendor contracts to ensure competitive pricing and optimal service levels were maintained.
• Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
• Inspected account books and recorded transactions.

Process all payroll transactions for 800+ employees. This includes: New hire transactions, Retire/Terminations, Tax Data, Direct Deposit, overtime, hourly data, etc.

Purchase items for correctional facility for the following areas: Maintenance, Vocational, Academic, Recreation, Security. Purchase stock items such as office supplies, hygiene items & cleaning supplies.

Reconcile AR with purchasing and invoices. Process payment as appropriate.

Handle all Academic & Vocational files for incarcerated individuals