Carrie J. Reyes
Indianapolis,IN
Summary
Dynamic professional with a proven track record at Caesars Entertainment, excelling in fast-paced environments and delivering exceptional customer service. Mastered efficient game pacing and emergency response, showcasing strong mathematical skills and stress tolerance. Demonstrates a professional demeanor and excellent communication, enhancing guest experience and safety.
Overview
9
9
years of professional experience
Work History
Casino Table Games Dealer
Caesars Entertainment
Shelbyville, IN
10.2019 - 05.2024
- Maintained fast, smooth game pace by efficiently handling chips, money, and cards.
- Assisted new players by explaining rules and strategies, increasing their confidence and enjoyment at the table.
- Maintained professional appearance while adhering to casino dress code policies, projecting a polished image that enhanced overall guest experience.
- Utilized strong interpersonal skills to build relationships with both novice and experienced players, fostering a welcoming atmosphere for all guests.
Security Officer
G4S Secure Solutions
Indianapolis, IN
09.2015 - 09.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Xray packages, metal detection of guests and patting down as needed.
Education
Diploma - Basic
Northwest High School
Indianapolis, IN06.1996
Skills
- Stress Tolerance
- Efficient game pacing
- Accurate payouts
- Excellent customer service
- Quick Learner
- Strong mathematical skills
- Patience and composure
- Team player attitude
- Reliability and punctuality
- Guest service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Active Listening
- Task Prioritization
- Professional Demeanor
- First aid and CPR trained
Timeline
Casino Table Games Dealer
Caesars Entertainment
10.2019 - 05.2024
Security Officer
G4S Secure Solutions
09.2015 - 09.2018
Diploma - Basic
Northwest High School