Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrie Jane Purcell

Summary

Freindly, energetic and highly reliable college graduate with extensive experience in customer service and childcare. Proven ability to work with a wide range of individuals through active listening and conflict resolution. Skilled in multitasking, communication, and making personal connections. Committed to delivering compassionate service and creating positive experiences.

Overview

7
7
years of professional experience

Work History

Bartender/Server

Buffalo Wild Wings
04.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Camp Counselor

Boys and Girls Club of Milledgeville
05.2023 - 08.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured safety by enforcing rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of activities.
  • Led conflict resolution efforts among children, fostering a positive atmosphere conducive to personal development.
  • Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.

Mobile Fit Youth Wellness Assistant

YMCA of Chattanooga
06.2021 - 08.2021
  • Evaluated children's abilities and matched appropriate lessons and activities to at risk population served by YMCA.
  • Developed and executed engaging, interactive, and stimulating curricula.
  • Developed relationships with children and families in parks in the surrounding Chattanooga area.
  • Packed and delivered healthy meals to inner city parks and apartment complexes.
  • Contributed to a positive work environment by collaborating effectively with team members to best reach underserved children in Chattanooga.

After-School Counselor

YMCA of Chattanooga
11.2020 - 01.2021
  • Organized fun and educational activities to enhance students' creative thinking and problem-solving skills.
  • Enhanced student participation by incorporating interactive activities and outdoor exercise into the after-school program.
  • Provided homework assistance to students, reinforcing concepts learned during the school day.
  • Managed a safe and inclusive environment, promoting respect and understanding among diverse groups of students.
  • Implemented behavior management techniques to address challenging situations effectively, fostering a positive learning atmosphere.

Summer Day Camp Counselor

YMCA of Chattanooga
06.2020 - 08.2020


  • Supervised a group of children in a seasonal day camp setting.
  • Planned and implemented culturally relevant and developmentally appropriate program activiites.
  • Adhered to program standards, including safety and cleanliness.
  • Attended staff meetings and trainings.
  • Maintained accurate and timely records.
  • Maintained positive relations with parents and other staff.

Front Desk Customer Service Representative

The Key Fitness Center
02.2018 - 06.2020
  • Greeted members upon arrival and assured proper check-in procedure.
  • Responsible for membership sign ups and cancellations and filing all paperwork.
  • Communicated accurate information about class schedules.
  • Assisted members with proper use of equipment.
  • Responsible for opening and closing the gym and cleaning equipment, bathrooms, and all floors.

Education

Bachelor of Science - Psychology

Georgia College And State University
Milledgeville, GA
07-2025

Skills

  • Friendly, positive attitude
  • Effective Communicator
  • Customer service
  • Highly reliable
  • Team player attitude
  • Active listening
  • Conflict resolution
  • Strong multitasking

Timeline

Camp Counselor

Boys and Girls Club of Milledgeville
05.2023 - 08.2023

Bartender/Server

Buffalo Wild Wings
04.2022 - Current

Mobile Fit Youth Wellness Assistant

YMCA of Chattanooga
06.2021 - 08.2021

After-School Counselor

YMCA of Chattanooga
11.2020 - 01.2021

Summer Day Camp Counselor

YMCA of Chattanooga
06.2020 - 08.2020

Front Desk Customer Service Representative

The Key Fitness Center
02.2018 - 06.2020

Bachelor of Science - Psychology

Georgia College And State University

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