Carrie S. Levis
Statesville,NC
Summary
A meticulous professional, skilled in quality control and order fulfillment accuracy. Seeking a role within an organization that prioritizes integrity and ethical standards, dedicated to teamwork, and enhancing customer experiences.
Overview
18
18
years of professional experience
Work History
Fulfillment Expert
Sheets Laundry Club
Mooresville, North Carolina
09.2021 - 01.2026
- Reviewed packing slips to accurately box items for shipment
- Labeled boxes and organized outbound collection areas for efficient operations
- Maintained quality control standards throughout the fulfillment process
- Demonstrated effective teamwork skills with production and transport staff
- Utilized proper lifting techniques to safely handle heavy objects
- Operated forklift and pallet jack to transport heavy loads efficiently
Data Abstraction Specialist
Iredell Health Systems
Statesville, North Carolina
06.2008 - 06.2020
- Extracted accurate data pertaining to quality measures and certification program requirements through chart review and/or clinical data documented in departmental recording systems
- Recognized missing data and took action to clarify or validate variances
- Served as contact for information regarding data collection software programs and applications
- Regularly communicated with the Director of Accreditation and the Assistant VP of Quality and Clinical Outcomes regarding all plans, issues and deadlines related to ICD, Cath-PCI, Chest Pain and other quality initiatives
- Worked along side with Cardiologists and the Director of Cardiovascular Services to develop forms and documentation tools geared towards enhancing data collection and review
Customer Service Representative (Part-time)
Lakewood Veterinary Hospital
Mooresville, North Carolina
05.2015 - Current
- Develops community reputation through commitment to customer satisfaction and strong client relationships
- Assist clients with scheduling appointments
- Check patients in and out for their appointments/taking payment per services rendered
- Remains calm and professional in stressful circumstances and effectively diffuses tense situations
Skills
- Quality assurance
- Order fulfillment
- Packing precision'
- Attention to detail
- Documentation accuracy
- Forklift safety and operation
- Effective communication
- Professional telephone demeanor
- Medical terminology knowledge
Timeline
Fulfillment Expert
Sheets Laundry Club
09.2021 - 01.2026
Customer Service Representative (Part-time)
Lakewood Veterinary Hospital
05.2015 - Current
Data Abstraction Specialist
Iredell Health Systems
06.2008 - 06.2020