Carrington Martin
Tamarac,FL
Summary
Dynamic sales leader with a proven track record at Comcast, adept in Salesforce software and sales team training. Excelled in driving customer satisfaction and exceeding sales goals through strategic leadership and solution selling. Recognized for coaching prowess and performance tracking, consistently outperforming targets and fostering team excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Corporate Account Sales Manager
Keurig Dr. Pepper Snapple Group
Boynton Beach, FL
04.2024 - Current
- Presented product information, answered questions, and negotiated terms of sale with customers.
- Monitored customer feedback regularly to identify areas for improvement in service offerings.
- Evaluated existing processes related to sales operations and identified areas for improvement.
- Managed customer accounts by providing timely updates on orders and shipments.
- Effectively manage corporate accounts.
- Train and develop new team members.
- Exceeds department sales goals yearly.
Account Manager Credit Card
BHG Money
Davie, FL
10.2021 - 08.2023
- Solicited feedback from customers on their experience with products or services.
- Conducted market research to identify potential customers.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
- Utilized problem-solving skills when dealing with difficult customers.
- Schedule follow-ups with clients and build rapport to connect with them introducing the ideal product that would be most beneficial.
Inbound Sales Supervisor
Comcast
Miramar, FL
02.2018 - 10.2021
- Analyzed customer data to identify trends in order to maximize sales and revenue.
- Implemented effective lead generation techniques to drive new business opportunities.
- Monitored daily sales performance and provided feedback to team members.
- Developed strategies to increase customer satisfaction and loyalty.
- Lead team of inbound sales agents.
- Handle administrative duties inclusive of payroll accuracy, and monthly performance reporting.
- Communicate team goals and implement strategies to exceed them.
- Coach and develop team members towards exceeding key performance indicators.
Education
Laws And Police Duties - Criminal Justice
Jamaica Police Academy
St. Catherine Jamaica11-1990
High School Diploma -
Jose Marti High School
St. Catherine Jamaica07-1989
Some College (No Degree) - Business Education
Institute Of Canadian Bankers
Montreal CanadaSkills
- Sales team training
- Sales presentation
- Certified Pro Coach (Distinction)
- Salesforce software proficiency
- My day software proficiency
- Solution selling
- Performance tracking
- Cable Service Group software proficiency
Affiliations
- I am an ardent soccer fan. I played soccer in semi professional leagues when i was younger.
Accomplishments
- Comcast divisional Supervisor winner 2018.
- Recognized for being a highly engaged Comcast leader.
- Multiple sales awards form Comcast and BHG Money.
Certification
- Certified Pro Coach
- Licensed real estate agent
Languages
English
Professional
References
References available upon request.
Timeline
Corporate Account Sales Manager
Keurig Dr. Pepper Snapple Group
04.2024 - Current
Account Manager Credit Card
BHG Money
10.2021 - 08.2023
Inbound Sales Supervisor
Comcast
02.2018 - 10.2021
Laws And Police Duties - Criminal Justice
Jamaica Police Academy
High School Diploma -
Jose Marti High School
Some College (No Degree) - Business Education
Institute Of Canadian Bankers
Similar Profiles
Joseph HluchnikJoseph Hluchnik
Account Sales Manager at Keurig Dr. Pepper Snapple GroupAccount Sales Manager at Keurig Dr. Pepper Snapple Group
Jessica ThompsonJessica Thompson
Fleet Operations Specialist at Keurig Dr. Pepper Snapple GroupFleet Operations Specialist at Keurig Dr. Pepper Snapple Group
Sydney WallsSydney Walls
Merchandising Associate at Keurig Dr. Pepper Snapple GroupMerchandising Associate at Keurig Dr. Pepper Snapple Group