Car’roll Harvey
Birmingham,AL
Summary
Adept Telecommunication Specialist with a proven track record at AT&T, excelling in network troubleshooting and offering exceptional customer support across the Birmingham, Alabama Metropolitan area. Expert in fiber optics and unified communications, significantly enhancing system efficiency and reliability. Demonstrates strong analytical skills and a commitment to excellence in every project undertaken.
Overview
24
24
years of professional experience
Work History
Telecommunication Specialist
AT&T
07.2000 - Current
- Installing and maintaining the complex switching and routing equipment used in voice, video, fiber optics and data telecommunications networks in the AT&T central office. In which I am responsible for covering the Birmingham, Alabama Metropolitan area.
- Configure and troubleshoot LAN/WAN systems to include routers, switches, hubs, transceivers, servers, DSL, and ATM based services.
- Monitoring switching equipment and data telecommunications networks to ensure all operating at optimal levels.
- Performing coordination and testing functions with the services provisioning activities.
- Tracking, analyzing and reviewing systems alarms, logs, trouble reports, traffic measurement reports and corrective action as needed.
- Gathering information required for projects and assignments.
Education
Associate Degree - Applied Science in Electronics Engineering
R.E.T.S Electronics Institute
Birmingham, AL06.1989
Skills
- Network Troubleshooting
- Unified Communications
- Customer Support
- Fiber Optics
Timeline
Telecommunication Specialist
AT&T
07.2000 - Current
Associate Degree - Applied Science in Electronics Engineering
R.E.T.S Electronics Institute
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