Carroll Ward
Lubbock
Summary
Goal-driven logistics professional focused on optimizing delivery processes and enhancing customer satisfaction. Proven ability to train drivers and navigate routes efficiently, resulting in improved performance and timely service.
Overview
9
9
years of professional experience
Work History
Driver
Keystone Automotive
Lubbock
02.2025 - Current
- Operated delivery vehicles, ensuring timely transport of automotive parts to meet customer expectations.
- Navigated routes to minimize delivery delays, enhancing overall service reliability.
- Delivered exceptional customer service during interactions with clients and vendors, fostering positive relationships.
- Loaded and unloaded cargo, following proper handling procedures.
- Assisted in training new drivers on safe driving practices and company policies.
Home Department Lead
Kohl’s
Lubbock
11.2023 - 01.2025
- Managed inventory levels and organized merchandise displays to enhance product visibility and sales potential.
- Oversaw inventory levels through order placement and stock monitoring to ensure consistent supply throughout the year.
- Coordinated stock rotation and inventory placement to optimize product freshness and availability.
- Led team in daily operations and ensured adherence to store policies.
Sorter
Amazon
Lubbock
09.2021 - 06.2022
- Sorted packages efficiently according to delivery routes and priorities.
- Collaborated with team members, achieving consistent daily sorting goals.
- Organized sorted items into designated areas, facilitating timely processing or shipment.
- Maintained clean, organized workspaces, supporting adherence to safety standards.
Cook
Lake Ridge Country Club
Lubbock
03.2021 - 05.2022
- Prepared and cooked diverse dishes for club events, enhancing guest experiences.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Resolved customer complaints about food quality, improving overall satisfaction.
- Maintained cleanliness and organization in kitchen and food prep areas, ensuring safety and compliance.
Assembly
Battery Solution
Lubbock
09.2017 - 01.2021
- Executed detailed assembly instructions and procedures to ensure accurate product assembly.
- Operated diverse equipment to facilitate efficient assembly operations.
- Coordinated receipt of incoming materials and supplies for assembly operations.
Education
HVAC Certification -
Windham College
01-2023
EPA Certification -
Windham College
01-2023
PM Certification -
Windham College
01-2023
High School Diploma -
Monterey High School
01-1999
Skills
- Vehicle operation
- Route navigation
- Cargo handling
- Time management
- Safety compliance
- Driver training
- Customer relationship management
References
Available upon request
Timeline
Driver
Keystone Automotive
02.2025 - Current
Home Department Lead
Kohl’s
11.2023 - 01.2025
Sorter
Amazon
09.2021 - 06.2022
Cook
Lake Ridge Country Club
03.2021 - 05.2022
Assembly
Battery Solution
09.2017 - 01.2021
HVAC Certification -
Windham College
EPA Certification -
Windham College
PM Certification -
Windham College
High School Diploma -
Monterey High School