Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carsandra Kimbrough

Murfreesboro,TN

Summary

Effective at setting up as many as 30 weekly procedures for 4 surgeons in a busy surgeon practice. Well-versed in checking coverage, obtaining authorizations and collecting payments. Attentive Surgery Scheduler familiar with ICD-10 coding, Athena and ECW and EHR systems. Skilled in organizing paperwork, sterilizing tools and coordinating supplies. Works well in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Surgery Scheduling Coordinator

Lindsay Keith M.D.
11.2023 - Current
  • Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
  • Resolved scheduling conflicts to maintain high-quality patient services.
  • Expertly managed planning, scheduling, and coordination of outpatient procedures.
  • Verified insurance coverage and obtained pre-authorizations.
  • Coordinated with facilities to set up surgeries for 1 Oncologist Surgeon.
  • Communicated surgery requirements to nursing teams for smooth operation delivery.
  • Collated pre-operative lab and imaging results to facilitate surgery planning.
  • Updated patient records to reflect upcoming surgeries and medical histories.
  • Arranged pre-operative and post-operative appointments for surgical patients.
  • Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Educated patients about surgeries and provided treatment plan documentation.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Assisted with medical coding and billing tasks.
  • Prepared and processed patient referrals and transfer requests.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Conducted patient intake interviews, recording and documenting relevant information.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Registered and verified patient records before triage with most up-to-date information.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Processed medical insurance claims and payments.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Surgery Scheduler

Ascension Medical Partners
05.2008 - 11.2023
  • Arranged pre-operative and post-operative appointments for surgical patients.
  • Resolved scheduling conflicts to maintain high-quality patient services.
  • Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
  • Expertly managed planning, scheduling, and coordination of outpatient procedures.
  • Checked patients in and out and collected payments.
  • Updated patient records to reflect upcoming surgeries and medical histories.
  • Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
  • Educated patients about surgeries and provided treatment plan documentation.
  • Coordinated with facilities to set up surgeries for 5 General,Bariatric,Oncologist surgeons.
  • Collated pre-operative lab and imaging results to facilitate surgery planning.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Assisted with medical coding and billing tasks.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Registered and verified patient records before triage with most up-to-date information.
  • Working aging claims
  • Submitting Reconsideration
  • Scheduling Peer to Peer reviews

Education

Associates of Billing And Coding - Billing And Coding

Draughons Jr College
Murfreesboro
05.2008

High School Diploma -

Marshall County High School
Lewisburg, TN
05.1982

Skills

  • Call Transfers
  • EHR Systems Expertise
  • Tracking Systems
  • Front Office Operations
  • Reviewing Medical Histories
  • Office Workflow Support
  • Exceptional Attention to Detail
  • Obtaining Authorizations
  • Treatment Documentation
  • MIPS Standards
  • Online Systems
  • Documentation Scanning
  • Following Up with Patients
  • Patient Referral
  • Patient Relations
  • Schedule Coordination
  • Insurance Information Collection
  • Provider Order Placement
  • Correspondence Writing
  • Patient Health Information Access
  • Pre-Authorization Management
  • Payment Plan Options
  • CPT Coding
  • Insurance Authorizations
  • Pre-Operative Review
  • Patient Interviews
  • Payment Collection
  • Updating Charts
  • Educating Patients
  • Operational Requirements
  • Timely Processing
  • Patient Eligibility Requirements
  • Schedule Patients
  • Calendar and Appointment Management
  • Payment Scheduling and Collection
  • Answer Telephones
  • Medical Records Verification
  • Patient History Collection
  • Computer Proficiency
  • General Surgery
  • Practitioner Support
  • Reading Comprehension
  • Advising Patents
  • ICD-10 (International Classification of Disease Systems)
  • Route Messages
  • Accounts Payable and Accounts Receivable

Timeline

Surgery Scheduling Coordinator

Lindsay Keith M.D.
11.2023 - Current

Surgery Scheduler

Ascension Medical Partners
05.2008 - 11.2023

Associates of Billing And Coding - Billing And Coding

Draughons Jr College

High School Diploma -

Marshall County High School
Carsandra Kimbrough