CARSEN A. RICHELS
Ham Lake,MN
Summary
Motivated and relationship-driven sales professional with a background in B2B consultative selling and client relationship management. Currently excelling as a Technology Advisor at DTS, helping organizations enhance efficiency through IT, VoIP, and office technology solutions. A former collegiate athlete with a competitive drive and excellent interpersonal skills, seeking to transition into Medical Device Sales where relationship-building and performance matter most.
Overview
7
7
years of professional experience
Work History
Technology Advisor
Definitive Technology Solutions
08.2024 - Current
- Manage full sales cycle across Managed IT, VoIP, and office equipment solutions for SMB clients.
- Lead discovery meetings, solution presentations, and live product demos to convert prospects.
- Advised clients on technology solutions to enhance operational efficiency and productivity.
- Developed strategic technology roadmaps aligned with client business objectives and industry trends.
- Build and maintain a strong pipeline using CRM to ensure consistent outreach and follow-ups.
Hockey Coach
Blaine High School
05.2019 - 08.2024
- Create an encouraging atmosphere to practice and develop skills for 30 athletes
- Develop and organize practice plans, on and off ice training schedule, and athlete goals
- Adjust techniques based on strengths and weaknesses of athletes and their goals
- Instruct athletes on game strategies and performance principles to achieve desired results
Cart Attendant
Majestic Oaks Golf Club
04.2018 - 08.2019
- Assisted golf shop personnel with tournament setup and range operations
- Maintained pristine golf course conditions
- Followed procedures for proper opening and closing of golf course and range operations
- Organized carts for proper staging area to prepare for player arrival
Education
Bachelor of Business Administration And Management -
College of St. Scholastica
05.2024
Business Management
University of New Hampshire
06-2022
Skills
- Communication Skills
- Time management
- Confident
- Competitive
- Objection handling
- Problem-solving skills
- Sales process optimization
- Pipeline management
RELEVANT COURSEWORK
- Marketing Promotions
- Organizational Development
- Financial Management
- Business Ethics
- Human Resource Management
Timeline
Technology Advisor
Definitive Technology Solutions
08.2024 - Current
Hockey Coach
Blaine High School
05.2019 - 08.2024
Cart Attendant
Majestic Oaks Golf Club
04.2018 - 08.2019
Bachelor of Business Administration And Management -
College of St. Scholastica
Business Management
University of New Hampshire
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