Shauna Epperson

•Serve customers by helping them select products.

•Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.

•Greet and acknowledge customers in a welcoming manner.

•Respond to customers’ questions.

•Problem solve.

•Answer incoming calls.

•Direct customers by escorting them to racks and counters.

•Provide outstanding customer service.

•Document sales by creating or updating customer profile records.

•Manage financial transactions.

•Process payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.

•Alerts management of potential security issues.

•Assist with inventory, including receiving, stocking merchandise, inventory counts.

•Keep customers informed by notifying them of preferred consumer sales and future merchandise of potential interest.

•Managing insurance: Collecting, verifying, and managing patients' dental insurance benefits and claims. This includes analyzing insurance policies, determining coverage, and processing insurance payments.

•Patient service: Providing customer service to patients, including scheduling appointments and working with billing.

︎•Documentation: Maintaining documentation related to insurance.

•Educating patients: Explaining insurance benefits to patients so they can make informed decisions about their dental care.

•Preauthorizations: Performing preauthorizations as needed.

•Patient follow-up: Following up with patients.

Verifying needs: Verifying if a patient needs an MD consult or premedication.

• Managing insurance: Collecting, verifying, and managing patients' dental insurance benefits and claims. This includes analyzing insurance policies, determining coverage, and processing insurance payments.
• Patient service: Providing customer service to patients, including scheduling appointments and working with billing.
• Documentation: Maintaining documentation related to insurance.
• Educating patients: Explaining insurance benefits to patients so they can make informed decisions about their dental care.
• Preauthorizations: Performing preauthorizations as needed.
• Patient follow-up: Following up with patients.
• Verifying needs: Verifying if a patient needs an MD consult or premedication.

•Serve customers by helping them select products.

•Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.

•Greet and acknowledge customers in a welcoming manner.

•Respond to customers’ questions.

Problem solve.

•Answer incoming calls.

•Direct customers by escorting them to racks and counters.

•Provide outstanding customer service.

•Document sales by creating or updating customer profile records.

•Manage financial transactions.

•Process payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.

•Alerts management of potential security issues.

•Assist with inventory, including receiving, stocking merchandise, inventory counts.

•Keep customers informed by notifying them of preferred consumer sales and future merchandise of potential interest.