Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Jordan Lomax

Gonzales,Louisiana

Summary

Dedicated professional focused on enhancing customer satisfaction through exceptional service and support. Proficient in retaining product and service knowledge to resolve issues effectively. Experienced in driving sales growth while managing diverse customer inquiries.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Associate

SUBWAY®Restaurants
Gonzales, Louisiana
05.2023 - 04.2025
  • Facilitated product selection, order entry, and payment processing for customer satisfaction.
  • Delivered prompt, courteous service for routine inquiries and complaints.
  • Supported customers over the phone with store operations, product details, and order placement.
  • Executed management responsibilities while completing training for morning shift operations.
  • Adhered to health and safety regulations during daily tasks.
  • Restocked shelves, racks, cases, bins, and tables with new or transferred merchandise.

Customer Service Cashier

Bergerons Boudin & Cajun Meats
Gonzales, LA
04.2022 - 05.2023
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Maintained accurate records of transactions using the point-of-sale system.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Complied with all health and safety regulations while performing job duties.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.

Education

HIGH SCHOOL DIPLOMA - Buisness Math, Buiness English, Parenting

East Ascension High School
Gonzales, LOUISIANA
05.2023

Skills

  • Customer service excellence
  • Safety compliance
  • Inventory management
  • Verbal communication
  • Problem-solving skills
  • Business acumen
  • Punctuality

Certification

  • Business Education Certification
  • Customer Service Certification
  • Louisiana Certification Esthetics License
  • Microdermabrasion Certification
  • Esthetics Certification
  • Bio-Therapeutic Certification
  • Basic Orientation Plus Safety Training (BOP)
  • Transportation Worker Identification Card

Affiliations

  • East Ascension Tennis Team Athlete

Timeline

Customer Service Associate

SUBWAY®Restaurants
05.2023 - 04.2025

Customer Service Cashier

Bergerons Boudin & Cajun Meats
04.2022 - 05.2023

HIGH SCHOOL DIPLOMA - Buisness Math, Buiness English, Parenting

East Ascension High School

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