Carsen Cole

• Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
• Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
• Actively sought customer feedback to identify opportunities for enhancing overall dining experience.
• Trained junior chefs on sushi preparation techniques, fostering professional growth within the team.
• Developed innovative sushi recipes, expanding the restaurant's offerings and attracting new customers.

Took over operations from previous owners. Kept most menu items, while adding new options. All new recipes were produced.

• Trained junior chefs on sushi preparation techniques, fostering professional growth within the team.
• Spearheaded promotional initiatives that led to increased foot traffic during off-peak hours or slow seasons.
• Developed innovative sushi recipes, expanding the restaurant's offerings and attracting new customers.
• Coordinated with front-of-house staff to ensure smooth communication between kitchen and dining areas.
• Provided patrons with education on different types of fish and shellfish and helped choose sushi items.

• Worked with owner/operator through from season openings until season closing and throughout Covid.
• Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
• Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
• Built positive relationships with customers to increase repeat business.
• Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.

• Worked next to owner/operators, learning recipes, preparation, and procedures to produce high quality, consistent, delicious and authentic Thai Cuisine.
• Ensured compliance with health and safety standards, passing all inspections with high marks.
• Adapted quickly to high-volume periods, maintaining composure and delivering consistent quality.