Carsen Mellinger
Iowa City,IA
Summary
Friendly and reliable restaurant employee offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. A hardworking individual who is willing to learn knew things and has a passion for psychology and counseling.
Overview
3
3
years of professional experience
Work History
Server
Micky's Irish Pub
Iowa City, Iowa
05.2023 - Current
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Front Desk Assistant
University of Iowa
Iowa City, Iowa
01.2023 - 05.2023
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
- Assisted with administrative tasks such as filing paperwork, preparing reports.
- Trained new employees on proper front desk operations and customer service techniques.
Host/Cashier
Riverside Casino And Golf Resort
Riverside, IA
11.2021 - 07.2022
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked a flexible schedule and extra shifts to meet business needs.
- Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
- Collaborated with the kitchen to inform customers of wait times and answer questions about food.
Education
Bachelor of Science - Psychology
University of Iowa
Iowa City, IA05.2026
High School Diploma -
Highland High School
Riverside, IA05.2022
Skills
- Excellent Communicator
- Team Player
- Proficient in Information Memorization
- Cool Under Pressure
- Conflict and Complaint Resolution
- Customer Interaction Skills
- Professionalism
- Encouragement and Motivation
References
References available upon request.
Timeline
Server
Micky's Irish Pub
05.2023 - Current
Front Desk Assistant
University of Iowa
01.2023 - 05.2023
Host/Cashier
Riverside Casino And Golf Resort
11.2021 - 07.2022
Bachelor of Science - Psychology
University of Iowa
High School Diploma -
Highland High School
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