Ashton Bavis
Summary
Highly motivated student with extensive knowledge of communication and marketing, seeking to advance skills in marketing and public relations. Committed to learning quickly and producing exceptional customer experiences. Driven by a passion for creating effective marketing strategies and delivering impactful communication campaigns. Aiming to leverage expertise in communication and marketing to contribute to the success of a dynamic organization.
Overview
3
3
years of professional experience
Work History
Server
Samantha's Restaurant
08.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server/Togo/Server Support
Outback Steakhouse
02.2023 - 11.2023
- Working in Takeaway in bagging, taking orders, taking payments and handing out orders to customers
- Experienced in handling 3rd party orders such as Doordash and Uber eats
- Server Support experience with running salads, appetizers, food and drinks for servers along with experience dressing plates
- Serving experience with 6 table sections, serving alcoholic beverages, experience with taking orders on pos tablets and with paper pencil orders.
Digital Philanthropy Center Associate
University of Cincinnati Foundation
08.2022 - 12.2022
- Served as an ambassador for the University of Cincinnati by discussing University initiatives, accolades, and accomplishments
- Main responsibilities of this role include calling alumni, parents, and friends of UC to build personal rapport, updating demographic information, and securing donations to the Foundation
- Other responsibilities include using additional tools such as SMS, email, and video to support outreach efforts and working with other associates in a team-oriented environment to achieve goals
- To date, have secured 26 commitments (pledges and credit card gifts) and $2,250.00 for the University of Cincinnati Foundation.
Team Member & Delivery Driver
Bosco's Pizza Kitchen
06.2022 - 07.2022
- Experienced in customer service in person and over the phone
- Team leader tasked with keeping team efficient and closing store
- Efficient in completing tasks and multitasking.
Barista/Shift Leader
Starbucks
08.2021 - 01.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Crew Member
DUNKIN DONUTS
05.2021 - 07.2021
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Education
Bachelor of Arts - Communication Studies
Kent State University
Kent, OH05-2026
No Degree - Communication Studies
Stark State College
Canton, OH01-2023
No Degree - Communication Studies
University of Cincinnati
Cincinnati, OH01-2022
Skills
- Barista experience
- Kitchen experience
- Customer service
- Shift management
- Excellent Communicator
- Perceptive
- Good-Natured
- Adaptable
- Creative
- Cleaning
- Driving
- POS
- Delivery driver experience
- Serving Experience
- Restaurant Experience
- Coffee Experience
- Cash Handling
- Food Service
- Cashiering
- Food Safety
- Busser
Affiliations
- JumperScape Media
- Phi Mu Fraternity
Timeline
Server
Samantha's Restaurant
08.2023 - Current
Server/Togo/Server Support
Outback Steakhouse
02.2023 - 11.2023
Digital Philanthropy Center Associate
University of Cincinnati Foundation
08.2022 - 12.2022
Team Member & Delivery Driver
Bosco's Pizza Kitchen
06.2022 - 07.2022
Barista/Shift Leader
Starbucks
08.2021 - 01.2022
Crew Member
DUNKIN DONUTS
05.2021 - 07.2021
Bachelor of Arts - Communication Studies
Kent State University
No Degree - Communication Studies
Stark State College
No Degree - Communication Studies
University of Cincinnati
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