Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carson Affer

Bad Axe,MI

Summary

I am an Information Technology Professional who is currently enrolled as a Senior at Central Michigan University. My pursued degree is a bachelors in Information Technology with an undergraduate certificate in cyber security. I am also certified through various venders and have ample education regarding Networking and Cyber Security. Over the past years I have held several jobs and internships regarding Information Technology. Currently I am employed as an IT Network Intern at Gemini Group inc and as an IT Intern at Central Michigan University.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Student Technician

Central Michigan University
10.2022 - Current
  • Wiped computer hard drives to remove any sensitive data prior to use by newly hired employees.
  • Disassembled old computers to salvage parts and properly disposed of rest.
  • Attended departmental trainings and workshops that provided additional information on IT Skills.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Researched and identified solutions to technical problems.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Installed and configured operating systems and applications.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Tested new software and hardware prior to deployment.

Information Technology Internship

Gemini Group
05.2023 - 12.2024
  • Installed and configured software and hardware.
  • Helped maintain current software licenses and patched applications to stay up-to-date with latest features.
  • Collaborated with other interns on group projects to meet deadlines and demonstrate skills development.
  • Worked as part of a large team to ensure the stability of technology for each of the plants.
  • Provided basic end-user troubleshooting and desktop support.
  • Installed, modified, and repaired software and hardware to resolve technical issues.

Information Technology Intern

Central Michigan University
08.2023 - 12.2024
  • Maintained current software licenses and patched applications to stay up-to-date with latest features.
  • Gathered and translated project requirements and collaboratively worked to define scope and milestones.
  • Generated project status reports for upper management review, demonstrating proficiency in IT Management Skills.
  • Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
  • Performed tests of functionality, security, and performance of different workstations and devices.
  • Wrote and updated detailed technical documentation for software applications.
  • Trained and supported end-users with software, hardware, and network standards and use processes.
  • Helped On-board and Off-board employees.

Kitchen Manager

P.A.K.'s
06.2018 - 08.2023
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Checked and tested foods to verify quality and temperature.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Calculated prices of ingredients to monitor food costs and control expenses.
  • Oversaw food preparation and monitored safety protocols.

Education

Bachelor of Science - Information Technology

Central Michigan University
Mount Pleasant, MI
05.2024

Dual Enrollment - General Studies

Mid Michigan Community College
Harrison, MI

High School Diploma -

Bad Axe High School
Bad Axe, MI
2021

Skills

  • Incident Documentation
  • Status Updates
  • Incident Escalation
  • Help Desk Support
  • Knowledgeable in Windows
  • Knowledgeable in Linux
  • Knowledgeable in Mac OS
  • Customer Service
  • Working as part of a team
  • Technical Troubleshooting
  • Device Installation
  • User Support

Certification

  • TestoutXcompTIA: PC Pro
  • TestoutXcompTIA: Network Pro
  • TestoutXcompTIA: Routing and Switching Pro
  • ComTIA: A+ Certification

Timeline

Information Technology Intern

Central Michigan University
08.2023 - 12.2024

Information Technology Internship

Gemini Group
05.2023 - 12.2024

Student Technician

Central Michigan University
10.2022 - Current

Kitchen Manager

P.A.K.'s
06.2018 - 08.2023

Bachelor of Science - Information Technology

Central Michigan University

Dual Enrollment - General Studies

Mid Michigan Community College

High School Diploma -

Bad Axe High School

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Carson Affer