Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

CARSON CHIANCO

Retail Sales Associate
Largo

Summary

A well rounded, team-oriented nature and expertise to handle diverse tasks, including checking shipments and processing customer payments. Positive and upbeat communicator dedicated to customer satisfaction. Proficient in keeping stock current, organized and properly identified to promote sales.

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.

Overview

8
8
years of professional experience

Work History

Retail Sales Associate

Surterra Wellness
01.2022 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed rapport with regular customers, fostering welcoming store atmosphere.

Produce Clerk

Publix Super Markets
07.2017 - 12.2021
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Readied items for the sales floor, stocking by affixing tags and preparing pallets.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Pleasantly greeted customers, and provided prompt and courteous service at all times.
  • Maintained a safe, neat, and clean working environment at all times.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Education

High School Diploma -

Osceola Fundamental High School
Seminole, FL
05.2018

Skills

Customer service

Teamwork

Money handling

Teamwork and collaboration

Problem-solving

Order processing

Customer assistance

Retail sales

Time management

Product knowledge

Relationship building

Accomplishments

  • Established long-term relationships with a large base of customers through effective listening, open-ended questioning and positive response to inquiries.
  • Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
  • Resolved product issue through consumer testing.
  • Designed eye-catching product displays, helping to increase merchandise visibility to the customer.

Timeline

Retail Sales Associate

Surterra Wellness
01.2022 - Current

Produce Clerk

Publix Super Markets
07.2017 - 12.2021

High School Diploma -

Osceola Fundamental High School

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