Carson Croft
Lakeland,FL
Summary
Dynamic team player with a proven track record at Chic-Fil-A, enhancing employee performance through targeted training and mentorship. Skilled in customer service and problem-solving, I foster strong relationships and maintain workplace safety, contributing to efficient operations and team success. Committed to continuous improvement and achieving high standards in every task.
Overview
4
4
years of professional experience
Work History
Team Member
J Burns Pizza
01.2023 - Current
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Team Member
CMX Cinemas
08.2022 - 01.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Training Coach
Chic-Fil-A
01.2021 - 08.2022
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Identified areas of opportunity in individual performance, creating action plans for measurable improvement over time.
- Established strong relationships with trainees, cultivating trust and enhancing receptiveness to learning opportunities.
- Reduced time to proficiency for new hires through efficient onboarding and targeted coaching sessions.
Education
High School Diploma -
Mckeel Academy of Technology
Lakeland, FL05.2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Collaboration and teamwork
- Clear communication
- Following instructions
- Flexible schedule
- Workplace safety
- Leadership qualities
- Heavy lifting
- Organizing work stations
- Complex Problem-solving
- Training and mentoring
- Complaint resolution
- Relationship building
- Team building
- Order preparation
Timeline
Team Member
J Burns Pizza
01.2023 - Current
Team Member
CMX Cinemas
08.2022 - 01.2023
Training Coach
Chic-Fil-A
01.2021 - 08.2022
High School Diploma -
Mckeel Academy of Technology
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