Summary
Overview
Work History
Education
Skills
Travel and Fitness
Timeline
Generic

Carson Crutchfield

San Antonio,TX

Summary

Goal-oriented hospitality professional with focused and tenacious approach to meeting guest needs. Well-versed in handling guests and groups. Knowledgeable about customer preferences, industry standards and successful strategies for maintaining guest loyalty and building long-lasting relationships.

Overview

2
2
years of professional experience

Work History

Doorman: Guest Services

JW Marriott San Antonio Hill Country Resort & Spa
2022.06 - Current

Greeting and Welcoming guests:

  • Responsible for creating a positive first impression
  • Open doors and assist guests with luggage
  • Offer directions and restaurant recommendations
  • Provide valet parking and retrieving guests' vehicles efficiently and safely

Teamwork and Communication:

  • Collaborate with other departments to ensure a seamless guest experience
  • Attend departmental meetings to stay abreast of policies
  • Maintain knowledge of hotels emergency response plan and procedures

Fast Food Worker

Arby's Restaurant
2021.06 - 2021.08

Food Preparation and Assembly:

  • Prepare food following good safety and hygiene
  • Assemble orders accurately
  • Maintain knowledge of menu items and bundles

Customer Service:

  • Moved to cashier after 3 weeks
  • Assist customers with menu recommendations
  • Handle customer complaints with empathy
  • Ensure a positive and pleasant experience for all
  • Only person in my shifts to get tips at drive-thru

Collaboration and Teamwork:

  • Worked closely with others to ensure smooth operations
  • Eagerly performed all jobs my manager asked of me
  • Fostered a positive and respectful work environment

Education

High School Diploma -

Johnson High School
San Antonio, TX
05.2023

Skills

  • Strong customer service skills with a friendly and approachable demeanor
  • Interacts well with a people with a diverse background
  • Able to work in a fast paced environment
  • Excellent communication skills and the ability to work effectively as part of a team
  • Flexible to work various shifts including evenings, weekends and holidays
  • Physical stamina to stand for extended periods and lift heavy items

Travel and Fitness

I love to travel and am ready and willing at any moment to pack a bag!  I like exploring new places and meeting interesting people as I find it helps me to connect with others and increases my knowledge.  I have also recently started a new fitness program with the intention to increase my physical health, mental well-being and increase my productivity.  I find enjoyment in meeting new people and working out with others.

Timeline

Doorman: Guest Services

JW Marriott San Antonio Hill Country Resort & Spa
2022.06 - Current

Fast Food Worker

Arby's Restaurant
2021.06 - 2021.08

High School Diploma -

Johnson High School
Carson Crutchfield