Vice President of Beta Theta Pi Fraternity, Political Science student at the University of Louisville. Pursuing a career in Government Intelligence.
Overview
9
9
years of professional experience
Work History
Vice President
Beta Theta Pi - University Of Louisville
12.2024 - Current
Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
Demonstrated proficient leadership skills to motivate employees and build competent teams.
Collaborated with senior management to develop strategic initiatives and long term goals.
Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
Hospitality Coordinator
Different Strokes
03.2025 - Current
Maintained exacting standards of quality and performance.
Increased clients by carefully training staff to be accountable and motivated through hands-on training.
Identified and resolved customer complaints concerning food or lodging.
Monitored revenue decision making-processes to provide support and aid to senior leadership.
Provided courteous and knowledgeable front desk and reception duties, cultivating positive customer relations.
Property Manager
Elmo Investments LLC
01.2016 - Current
As Property Manager I do various hands on tasks which include fixing appliances, conducting renovations on properties, and showing/vetting potential residents
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Introduced prospective tenants to types of units available and performed tours of premises.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Food Runner
Topgolf
01.2022 - 01.2023
In charge of handling food properly, making sure customer are taken care of with any concerns as well as the kitchen; worked hear for 1 year
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Greeted customers and provided outstanding customer service.
Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Lifeguard
Kentuckiana Pool Management
01.2022 - 01.2023
In charge of patrons safety and concerns and responsible for first aid and life support if needed; learned how to give a multitude of first aid and be the first line of support in a life threatening situation while also maintaining patron satisfaction
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Attentively monitored swimmers to identify distress.
Responded to emergency situations in a timely, efficient manner.
Education
No Degree - Political Science
University of Louisville
Louisville, Ky
05-2027
Skills
Communication
Leadership
Problem Solving
Customer Service
Organizational Skills
Strong organization
Food safety
Exceptional communication
Key control
Event planning expertise
Guest relations
Affiliations
Vice President of Beta Theta Pi
Languages
Arabic
Elementary
Timeline
Hospitality Coordinator
Different Strokes
03.2025 - Current
Vice President
Beta Theta Pi - University Of Louisville
12.2024 - Current
Food Runner
Topgolf
01.2022 - 01.2023
Lifeguard
Kentuckiana Pool Management
01.2022 - 01.2023
Property Manager
Elmo Investments LLC
01.2016 - Current
No Degree - Political Science
University of Louisville
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