Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
CARSON GILLETTE

CARSON GILLETTE

Spanish Fork,UT

Summary

Skilled and detail-oriented Procurement and Logistics Specialist with a proven track record as a Purchasing Agent and Warehouse Manager. Demonstrated expertise in streamlining operations, having authored comprehensive departmental handbooks that standardized warehouse and purchasing workflows for future success. Leverages over a decade of foundational industry experience to implement efficient processes that directly reduce costs and maximize revenue. Adept at managing critical operations within ServiceTitan , with hands-on proficiency in purchasing, inventory control, fleet coordination, receiving, and vendor management. Proven ability to maintain strict purchase order accuracy, control costs, optimize warehouse flow, and ensure timely project completion.

Overview

10
10
years of professional experience

Work History

Purchasing Agent / Warehouse Manager

Gillette Services
Spanish Fork, UT
09.2025 - Current
  • Manage purchasing, warehouse operations, receiving, fleet coordination, employee tool tracking, returns, warranty processing, and parts-runner routing for Gillette Services.
  • Create and maintain accurate purchase orders in ServiceTitan, including correct job numbers, vendors, order types, memos, attachments, tax lines, and cost coding.
  • Review receipts, invoices, vendor document numbers, pricing, taxes, freight charges, and PO attachments before final receiving to ensure accuracy and proper documentation.
  • Track equipment by purchase order, invoice, model number, serial number, price, date received, and current location to improve accountability and job tracking.
  • Took on additional fleet management responsibilities, including tracking van inspection records, vehicle condition ratings, repair scheduling, repair approvals, and budget oversight for a $28,950 annual fleet maintenance budget.
  • Implemented mandatory weekly van inspections to improve vehicle safety, maintain professional company branding, keep van logos clean and visible, and ensure technicians have safe, functional vehicles in the field.
  • Helped create and implement a Parts Runner role to reduce technician idle time, limit unnecessary morning parts pickups, and improve labor efficiency for the Service HVAC and New Construction HVAC departments.
  • Build daily parts-runner routes using cutoff times, jobsite details, item sources, returns, delivery priority, signatures, and proof-of-delivery requirements.
  • Created new warehouse department start times, daily task expectations, and process improvements to reduce labor time, improve job staging, and ensure returns are sent back to supply houses daily.
  • Established dedicated staging and return bays for Service HVAC, Plumbing Service, Residential HVAC Installs, and New Construction HVAC Installs to improve organization, job costing, billing accuracy, and material accountability.
  • Transitioned warehouse order tracking to a paperless ServiceTitan-based process, reducing time spent searching for orders and increasing daily productivity.
  • Created and enforced specific shelf locations for parts, materials, tools, and equipment to improve inventory organization, speed up staging, and reduce misplaced items.
  • Enforced warehouse safety expectations, including ladder safety procedures and proper tool-use practices, to create a safer work environment for warehouse employees.
  • Created a warranty tracking process to ensure failed parts are documented, tracked, and returned to vendors within 72 hours after technician appointments are completed.
  • Developed supply house pickup and delivery processes with scheduled truck times to help the warehouse team receive material efficiently and allow office staff to provide better customer updates.
  • Restricted warehouse access to authorized warehouse personnel only, improving inventory accountability, reducing theft risk, and creating stronger control over materials and equipment.
  • Supported cross-department communication and process improvements to help purchasing, warehouse, office, service, plumbing, and install teams operate more efficiently.

Purchasing Agent

Gillette Services
Spanish Fork, UT
01.2024 - Current
  • Coordinate procurement of HVAC, plumbing, fleet, warehouse, job, stock, and employee-purchase items.
  • Work with vendors to confirm pricing, availability, delivery schedules, transfers, credits, backorders, and order corrections.
  • Maintain purchase records, receipts, vendor documents, and supporting documentation for accounting and manager review.
  • First employee offered the position to assist in new processes to make order tracking simpler
  • Accurately created a system to track every shipment of material & equipment within ServiceTitan.
  • Negotiate better pricing with different vendors to provide best pricing for the company to save loss of revenue goals.
  • Coordinated orders effectively to create a low risk of installs not having all required parts and equipment.

Warehouse Clerk / Warehouse Support

Gillette Services
Spanish Fork, UT
09.2017 - Current
  • Support receiving, staging, inventory organization, stock checks, job material control, loading, unloading, and warehouse cleanliness.
  • Verify incoming deliveries for correct items, quantities, damage, shortages, overages, and wrong items before release.
  • Keep problem material separated in hold/return areas until issues are reviewed, documented, and resolved.

Data Entry Clerk / ServiceTitan Support

Gillette Services
Spanish Fork, UT
09.2016 - Current
  • Enter and update purchasing, receiving, equipment, fleet, return, warranty, and inventory information in ServiceTitan and Excel.
  • Verify data accuracy in purchase orders, receipts, model/serial logs, job references, and vendor documents.
  • Maintain organized digital records using ServiceTitan, QuickBooks, Excel, Word, Outlook, SharePoint, and OneDrive.

Education

High School Diploma -

Salem Hills High School
Salem, UT
03-2023

High School Diploma -

Advanced Learning Center
Salem, UT
05.2021

Skills

  • Purchasing & Purchase Orders
  • Vendor Relations
  • Inventory Control
  • Receiving & Price Checks
  • ServiceTitan
  • Fleet Coordination
  • Warehouse Operations
  • Returns & Warranty Tracking
  • Equipment Logs
  • Route Planning
  • Data Entry
  • Microsoft Excel
  • SharePoint
  • Cross-Department Communication

Accomplishments

  • Youngest manager at Gillette Services in the last 15 years.
  • Combined Purchasing Agent, Warehouse Manager, and Fleet Manager responsibilities into one effective operations role.
  • Created warehouse and management handbooks to standardize procedures, training, accountability, and daily expectations.
  • Implemented new purchasing, warehouse, fleet, and office-support processes that reduced labor waste and improved efficiency.
  • Developed a stronger warranty tracking process to help HVAC Service and Plumbing departments protect revenue.
  • Helped create the Parts Runner role to improve material delivery, reduce technician downtime, and support Service and New Construction labor efficiency.
  • Assisted multiple departments with process improvements, communication, and operational organization.
  • Created and implemented a new warehouse operations process that improved organization, strengthened inventory tracking, reduced labor demands, and increased the department's ability to complete daily tasks accurately and on time.

Timeline

Purchasing Agent / Warehouse Manager

Gillette Services
09.2025 - Current

Purchasing Agent

Gillette Services
01.2024 - Current

Warehouse Clerk / Warehouse Support

Gillette Services
09.2017 - Current

Data Entry Clerk / ServiceTitan Support

Gillette Services
09.2016 - Current

High School Diploma -

Salem Hills High School

High School Diploma -

Advanced Learning Center