Carson Ibbotson
Edmond
Summary
Dynamic and results-driven professional with a positive attitude and proven team leadership skills, honed at Jacks Car Wash. Expert in cash handling and problem-solving, consistently enhancing customer satisfaction and operational efficiency. Recognized for exceeding sales targets and fostering a collaborative work environment, ensuring optimal productivity in high-pressure situations.
Overview
2
2
years of professional experience
Work History
Shift Leader
Jacks Car Wash
14720 Boucher Drive Edmond, OK 73034 United States
03.2025 - Current
- Trained new employees and delegated daily responsibilities to optimize productivity.
- Maintained clean, safe work environment while enforcing adherence to safety protocols.
- Accurately processed cash and credit transactions using POS software.
- Oversaw cash handling procedures, ensuring precise record-keeping and minimizing discrepancies.
- Resolved customer complaints promptly, providing effective solutions to enhance satisfaction.
- Collaborated with shift leaders to uphold consistent operational standards across shifts.
- Delivered prompt, courteous service to address customer concerns immediately.
- Managed shift operations, monitored team performance, and ensured resource availability for profitability.
Host
Signature Grill
1317 E Danforth Rd Edmond, OK 73034 United States
10.2024 - 05.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Line Worker and Server
Wendys
4515 E Waterloo Rd Edmond, OK 73034 United States
01.2024 - 02.2025
- Handled high-pressure situations with ease, effectively managing multiple tables during peak hours while maintaining excellent service standards.
- Exceeded monthly sales targets through effective upselling techniques and attentive service as a Server.
- Collaborated with team members to troubleshoot issues, ensuring minimal downtime and optimal productivity.
- Showcased extensive knowledge of menu offerings, enabling guests to make informed decisions about their meals based on preferences or dietary restrictions.
Line Worker and Server
Qdoba
2600 Exchange Drive Edmond, OK 73034 United States
08.2023 - 01.2024
- Delivered exceptional customer service as a Server, leading to increased guest satisfaction and repeat business.
- Successfully met tight deadlines by efficiently coordinating with team members to ensure timely completion of tasks in a high-pressure environment.
- Improved production efficiency by mastering the use of various tools and machinery required for Line Worker tasks.
- Assisted management in maintaining inventory levels, reducing waste and optimizing overall restaurant operations.
Education
Edmond Memorial Highschool
1000 E 15th St Edmond, OK 73013 United StatesSkills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Team motivation
- Flexible schedule
Timeline
Shift Leader
Jacks Car Wash
03.2025 - Current
Host
Signature Grill
10.2024 - 05.2025
Line Worker and Server
Wendys
01.2024 - 02.2025
Line Worker and Server
Qdoba
08.2023 - 01.2024
Edmond Memorial Highschool