Carson Jones
Major Sales Associate at Costco Wholesale skilled in delivering exceptional customer service and resolving complex issues by repairing devices, and fixing product demos. Leveraging extensive knowledge of electronics and strong teamwork skills, I consistently enhance members experiences and improve sales through effective product recommendations and multi-tasking in fast-paced environments.
Work History
Major Sales Associate
1 Year 2 Months- Assisted members with product selection, and in-depth inquiries to help them find what product fits their needs based on their budget, and specific preferences.
- Maintained accurate inventory levels, through regular stock assessments, drop lists; and physically restocking.
- Collaborated with team members to ensure timely execution of promotional displays and merchandising standards. (Apple product demos, Televisions, Laptops, Tower computers)
- Resolving member issues with Apple products, and other electronics promptly and professionally while ensuring high levels of satisfaction leading to members going home with a positive experience.
- Extensive knowledge of Apple products through monthly Apple Seed training courses, and selling Apple products to members at high volume.
- Maintained consistent knowledge of current products, promotions, sales, and store procedures.
- Consistently worked in incredibly fast paced environments, often handling multiple members at once.
Server/Busser
1 Year 8 Months- Gave exceptional customer service, and attentiveness to enhance guest's dining experience.
- Managed food and beverage orders efficiently, ensuring timely delivery to tables. Often managing multiple tables at once.
- Trained new staff on restaurant procedures, cleanliness, menu items, and customer service.
- Assisted in maintaining cleanliness, organization, and presentation of the restaurant during busy hours.
Education
High School Diploma
Skills
Accomplishments
- Built multiple gaming pcs, including selecting hardware, assembling hardware, troubleshooting issues, and installing operating systems.
-Repaired multiple gaming handheld electronics, including screen replacements, modding, and motherboard repairs.
- I have gained extensive knowledge of Apple products, and the Apple ecosystem, through
educating myself, and monthly Apple SEED training at Costco.