Hi, I’m
Devin Turner
Spokane,WA
Overview
15
years of professional experience
7
years of post-secondary education
Work History
Costco WholesaleSpokane, WA
Major Sales Associate
03.2020 - Current
Job overview
- Solved customer challenges by offering relevant products and services.
- Strategically stocked electronics, appliances, & jewelry merchandise for sales floor.
- Regularly helped customers with personal technology issues by phone and in person.
- Engaged with approximately 40-80+ customers daily to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other Costco warehouses.
Auburn School DistrictAuburn, WA
Building Technology Coordinator
09.2018 - 06.2019
Job overview
- Coordinated IT services in school building to support the technology goals of the district and resolve technology needs of the school staff.
- Managed & maintained all computers, networked peripherals, and user accounts using Active Directory.
- Identified and solved or reported technical issues to the school district's Department of Technology.
- Provided basic end-user troubleshooting and desktop support on Windows & Chrome OS systems.
- Worked with principal and assistant superintendent to plan, prepare, coordinate and communicate implementation of district technology and annual technology refresh plans and upkeep.
Auburn School DistrictAuburn, WA
Elementary Music Specialist/Bldg. Tech Coordinator
02.2017 - 06.2019
Job overview
- Tracked and recorded multiple data elements (both formative and summative) to plan, inform and adjust instruction, and evaluate student learning with the use of the Skyward data entry platform
- Created dozens of lessons that taught students how to use Chromebook & Apple iOS technologies to create and explore music
- Created a number of engaging video productions for improving school community's morale and outreach using Final Cut Pro
- Planned, conducted, and evaluated a general music education program for over 700 assigned students that lead to a well-rounded understanding of music performance, theory, creation, history, & more
Marlene's Market & DeliTacoma, WA
Market Supervisor
06.2014 - 02.2017
Job overview
- Identified and assessed customers' needs to provide a positive customer service in the form of product recommendations, customer request fulfillment, & expedited service
- Cultivated customer loyalty, promoted repeat customers and improved sales
- Adjusted job assignments and schedules for all market staff to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Made day to day judgement calls in response to customer comments/complaints, employee conflicts, or other customer relation matters
Pacific Lutheran UniversityTacoma, WA
Logistics Manager - Bands
09.2015 - 06.2016
Job overview
- Set up and tear down of all chairs, stands, select instruments, & other stage equipment for both the University Wind Ensemble and University Concert Band, ensuring that facilities are properly set for rehearsals and performances on campus and abroad
- Maintaining inventory, sorting out facility resources, & securing all resources
- Operating and planning for band outreach events such as the PLU Honor Band Weekend involving top band students from schools all around the Puget Sound Area
Gibson's Frozen YogurtTacoma, WA
Crew/Event Host/Barista
11.2011 - 12.2013
Job overview
- Replenished frozen yogurt, toppings, other beverages and general supplies while maintaining cleanliness of service areas and utensils
- Prepared multiple espresso drinks and more for over 30 customers daily
- Learned every menu preparation and numerous off-label coffee drinks and more to meet all customer needs
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Planned and hosted small-scale events such as Open Mic Nights, Trivia Nights, Game Nights, and more
JADTech CorporationTorrance, CA
Circuit Board Assembly
04.2008 - 06.2008
Job overview
- Streamlined assembly methods, allowing for assembly of over 400 circuit boards and whole Silent Hawk® units for a limited job contract.
- Increased efficiency of the company's operations through thorough inventory management
Education
Pacific Lutheran UniversityTacoma, WA
Bachelor of Music Education from Music Education
09.2013 - 12.2016
University Overview
- Graduated with 3.68 GPA
- Graduated cum laude
- Dean's List Spring 2014, Spring 2015, Fall 2015, & Spring 2016
NexGenTSan Jose, CA
Full Stack Network Engineer Tech Degree from Network Engineering
09.2019 - Current
University Overview
Full Stack Network Engineer Tech Degree designed for mastering the most in-demand networking, cybersecurity, and cloud skills. The goal of this degree is becoming job ready and certified.
Skills
Troubleshooting/Repairing Windows, Mac, & Chrome OS
Active Directory
Computer maintenance
Hardware diagnosis
Application installations
Support ticket logging
Microsoft Office Suite
Customer service expert
AV issue resolution
Audiovisual production and editing
Final Cut Pro
Individualized Instruction
Customer education
Voluntary Work
Voluntary Work
Computer Technician
Hope Chapel Foursquare Church - Hermosa Beach, CA
Oct 2006 – May 2010
- Operated the Hope Chapel Computer Ministry as a community outreach that fixed or salvaged parts from donated hardware to use for building complete computer systems that could be donated to families in need
- Accepted and diagnosed/assessed donated computers and related hardware to evaluate its ability to be reused or repaired
- Repaired hundreds of computer hardware and software issues for church members at Hope Chapel Foursquare Church
- Repaired or reinstalled operating systems for a variety of PC machines including Windows 98, Windows 2000, Windows ME, Windows XP, & Windows Vista
- Practiced proper methods for recycling all unusable electronics to improve our environmental impact
Timeline
Major Sales Associate
Costco Wholesale
03.2020 - Current
NexGenT
Full Stack Network Engineer Tech Degree from Network Engineering
09.2019 - Current
Building Technology Coordinator
Auburn School District
09.2018 - 06.2019
Elementary Music Specialist/Bldg. Tech Coordinator
Auburn School District
02.2017 - 06.2019
Logistics Manager - Bands
Pacific Lutheran University
09.2015 - 06.2016
Market Supervisor
Marlene's Market & Deli
06.2014 - 02.2017
Pacific Lutheran University
Bachelor of Music Education from Music Education
09.2013 - 12.2016
Crew/Event Host/Barista
Gibson's Frozen Yogurt
11.2011 - 12.2013
Circuit Board Assembly
JADTech Corporation
04.2008 - 06.2008