Carson King
Baltimore,MD
Summary
Experienced in offering customer assistance to drive service and satisfaction. Looking to seek and maintain a part-time position that offers advancement opportunities within the company, providing professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Fulfillment Team Member
Target
Baltimore, Maryland
06.2021 - 08.2021
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
Delivery Driver
Domino's Pizza
Dunkirk, Maryland
07.2017 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
Wedding Caterer
Herrington Harbour
North Beach, Maryland
03.2016 - 09.2016
- Observed federal and local kitchen safety regulations to prevent food borne illnesses.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Coffee Roaster
Fonseca Coffee
Philadelphia, PA
08.2021 - 11.2021
- Performed troubleshooting, preventive maintenance and sanitation procedures.
- Communicated to manufacturing partners and monitored machine performance issues to minimize downtime.
- Operated ground or roasted coffee controls and equipment.
- Maintained coffee quality by adhering to guidelines, product specifications and quality procedures.
- Kept close eye on operating equipment and made adjustments to keep speed, temperature and other factors within ideal tolerances.
- Achieved production targets on consistent basis by efficiently loading and loading machinery.
Education
Bachelor of Arts - Photography
Maryland Institute College of Art
Baltimore, MD 08.2020 - Current
New Media And Digital Design
Fordham University
Lincoln Center, NY 08.2019 - 05.2020
High School Diploma -
Northern High School
Owings, Maryland06.2019
Skills
- Cleaning practices
- Workflow Optimization
- Customer assistance
- Table Setting and Bussing
Timeline
Coffee Roaster
Fonseca Coffee
08.2021 - 11.2021
Fulfillment Team Member
Target
06.2021 - 08.2021
Bachelor of Arts - Photography
Maryland Institute College of Art
08.2020 - Current
New Media And Digital Design
Fordham University
08.2019 - 05.2020
Delivery Driver
Domino's Pizza
07.2017 - Current
Wedding Caterer
Herrington Harbour
03.2016 - 09.2016
High School Diploma -
Northern High School