Carson Lorenz
St Louis
Summary
Dedicated service consultant recognized for delivering exceptional customer experiences and managing service-related inquiries. Enhances operational efficiency by providing informed product recommendations and maintaining a well-organized service environment.
Overview
6
6
years of professional experience
Work History
Outside Sales Intern
Crescent Electric Supply Company
St. Louis, MO
05.2026 - Current
- Accompanied sales reps on customer visits to contractors, industrial facilities, and businesses that buy electrical products.
- Acquired knowledge of electrical distribution products to effectively support customer needs.
- Mastered techniques for developing and maintaining strong sales relationships with clients.
- Participated in branch meetings and training sessions to deepen understanding of electrical supply industry.
Service Consultant
Club Carwash
Cape Girardeau, MO
10.2024 - Current
- Assisted customers with service selections and product recommendations.
- Educated clients on car care products and services, enhancing their understanding and choices.
- Resolved customer inquiries and service-related issues to ensure satisfaction.
- Guided customers on wash options, promoted memberships to increase loyalty, and processed transactions efficiently.
Service Consultant / Line Employee
Waterway Carwash
Westport, MO
10.2020 - 08.2024
- Delivered outstanding customer service, resulting in increased client satisfaction and loyalty.
- Engaged customers by presenting wash options and addressing inquiries, improving their understanding of pricing and membership benefits.
- Guided customers in service selections and answered product-related inquiries, facilitating informed decision-making.
- Maintained cleanliness and organization of the service area for optimal efficiency.
Education
Bachelors of Business Administration - Marketing & Finance
Southeast Missouri State University
Cape Girardeau, MO05-2026
High School Diploma -
Parkway North High School
Creve Coeur, MO05-2022
Skills
- Sales strategy
- Customer Service
- Communication Skills
- Time Management
- Schedule Management
- Adaptability
- Problem Solving
- Financial Literacy
Timeline
Outside Sales Intern
Crescent Electric Supply Company
05.2026 - Current
Service Consultant
Club Carwash
10.2024 - Current
Service Consultant / Line Employee
Waterway Carwash
10.2020 - 08.2024
Bachelors of Business Administration - Marketing & Finance
Southeast Missouri State University
High School Diploma -
Parkway North High School
AWARDS & SCHOLARSHIPS
National Honors Society, Presidents Scholarship, Copper Dome Scholarship, William & Evelyn Volentz Scholarship, Purdy Scholarship