Carson McAllister
Red Bluff,CA
Summary
I am a High School Graduate looking to obtain a job. I am currently a Volunteer Firefighter with the Tehama County Fire Department. I have past job experience with the Tehama County Sheriffs Office Explorer Program, and as a Courtesy Clerk at Rayles. These jobs have taught me public relations skills as they relate to the community , as well as good customer service skills. I am hard working, enthusiastic, and maintain a positive attitude. I feel I would be a good asset to your organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
U-haul Moving and Storage of Red Bluff
10.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Cleaned, and maintained U-Haul Trucks and Trailers, with the proper PPE.
Tire Technician
Paradise Tire and Wheel
07.2024 - 08.2024
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
Summer Custodian
Antelope Elementary School
06.2024 - 07.2024
- Improved overall facility appearance by cleaning floors, windows, and surfaces on a daily basis.
- Enhanced cleanliness by thoroughly maintaining all assigned areas within the facility.
- Maintained a safe environment, ensuring proper storage of hazardous materials and waste disposal.
- Increased efficiency with proper use of cleaning chemicals and tools according to safety guidelines.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
Courtesy Clerk
Raley's Grocery Store
03.2022 - 01.2024
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Assisted with price checks, go-backs, and replenishing supplies.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Took unwanted items from checkout to proper location.
- Escorted customers to desired merchandise location.
- Directed customers to product locations throughout store to help find requested items.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Delivered exceptional customer service by greeting customers and directing to desired items.
- Answered questions about current, seasonal and special sales.
- Resolved customer complaints and issues to promote overall satisfaction and improve service.
- Performed needs analysis and presented options based on findings to help customers make decisions.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Explorer Caption
Tehama County Sheriff's Office
06.2020 - 03.2023
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Learned basic Law Enforcement fundamentals, participates in community service events. These events include Holiday toy drives, serving meals for community organizations and other community tasks.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
Tehama County Department of Education, Adult ED
Red Bluff, CA12-2024
Skills
- Special Events and Celebrations
- Handling Payments
- Group Oversight
- Social Media
- Customer Service
- Supervision & Leadership
- Planning & Organizing
- Computer Skills
- Critical Thinking
- People Skills
- Problem Resolution
- Organizational Skills
- Team Building
- Microsoft Office
- Friendly, Positive Attitude
- Team Management
- Good Work Ethic
- Facility Cleaning
- Troubleshooting abilities
- Equipment Maintenance
- Power Tool Operation
- Data entry
- Customer service
Certification
CALFIRE CPR/AED/PSFA
Timeline
Customer Service Representative
U-haul Moving and Storage of Red Bluff
10.2024 - Current
Tire Technician
Paradise Tire and Wheel
07.2024 - 08.2024
Summer Custodian
Antelope Elementary School
06.2024 - 07.2024
Courtesy Clerk
Raley's Grocery Store
03.2022 - 01.2024
Explorer Caption
Tehama County Sheriff's Office
06.2020 - 03.2023
CALFIRE CPR/AED/PSFA
High School Diploma -
Tehama County Department of Education, Adult ED
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