Carson Pierce

• Prepared individual tax returns by collecting, reviewing, and analyzing client financial information to ensure accuracy and compliance with federal and state tax regulations
• Assisted clients by explaining tax concepts, filing requirements, deductions, and credits in a clear and professional manner
• Utilized H&R Block tax preparation software to input data, verify calculations, and file returns efficiently
• Maintained confidentiality of sensitive client information while following company policies and IRS guidelines
• Developed strong attention to detail, customer service, and problem-solving skills in a fast-paced, deadline-driven environment

• Delivered exceptional customer service, addressing inquiries and resolving complaints to enhance satisfaction and retention
• Contributed to sales growth by implementing visual merchandising strategies and maintaining alignment with company guidelines
• Provided leadership by mentoring new employees and facilitating their integration into the team
• Coordinated daily operations during peak periods, ensuring smooth workflows and adherence to company standards
• Supported store management in project-based initiatives to optimize efficiency and customer experience

• Supervised and led a work crew, ensuring efficient workflow and high-quality results on all projects
• Managed multiple painting projects simultaneously, including scheduling, logistics, and resource allocation
• Maintained strong client relationships by providing excellent service, addressing concerns promptly, and ensuring customer satisfaction
• Applied advanced painting techniques and materials to both commercial and residential properties, ensuring top-notch finishes
• Trained and mentored new team members, building a collaborative and skilled workforce