Carson roneker
Tonawanda
Summary
Ambitious professional with a background in Business Administration. Handles team management and operational tasks through strong analytical thinking and problem-solving skills. Committed to enhancing team performance and delivering positive results in any kind of role.
Developed strong leadership and organizational skills in high-paced environment, looking to transition into new field. Proven ability to manage teams effectively and ensure smooth operations. Seeking opportunities to leverage problem-solving and communication skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
Work History
Night Supervisor
Tim Hortons
Tonawanda, NY
10.2023 - Current
- Supervised night operations, ensuring smooth workflow and adherence to safety protocols.
- Trained and mentored team members on service standards and operational procedures.
- Implemented process improvements that enhanced efficiency in food preparation and service delivery.
- Resolved customer complaints promptly, fostering a positive dining experience during late hours.
- Developed strong relationships with staff members through effective communication and leadership efforts.
- Facilitated smooth shift transitions by maintaining open communication between day and night teams.
Education
Bachelor's Degree - Business Administration
SUNY Buffalo State
Buffalo, NY05-2028
Skills
- Incident reporting
- Policy enforcement
- Training and mentoring
- Supervisory experience
- Management
- Team building
- Problem-solving
- Strong leadership
- Multitasking
- Attention to detail
- Time management
Timeline
Night Supervisor
Tim Hortons
10.2023 - Current
Bachelor's Degree - Business Administration
SUNY Buffalo State