Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shaylee Peterson

Salt Lake City,UT

Summary

Highly motivated graduate from the University of Utah, earning a bachelors degree in Psychology and a certificate in Applied Positive Psychology. Well-qualified supervisor with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Night Supervisor

Chartwells Higher Education
12.2021 - Current
  • Managed communication between associates and management, addressing key issues and needs.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Assisted upper management in evaluating potential candidates for promotions within the company based on their achievements as part of the night supervision team.
  • Reduced operational costs with effective budget management and resource allocation during night shifts.

In-Home Nanny

Private Family
11.2020 - 12.2021
  • Supported families by managing household tasks such as laundry, light cleaning, and errand running.
  • Helped children complete homework assignments and school projects.
  • Fostered a love of learning through interactive educational activities helping children develop curiosity and critical thinking skills.
  • Improved children's social skills by organizing playdates and group outings.

Cashier

Big J Burgers
07.2019 - 09.2020
  • Helped customers navigate applications and in-store technology to deliver the best experience.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Navigate effectively in a fast paced environment

Education

Bachelor of Science - Psychology

University of Utah
Salt Lake City, UT
05.2024

High School Diploma -

Sky View High School
Smithfield, UT
05.2020

Skills

  • Conflict Management
  • Incident Reporting
  • Strategic Planning
  • Data Analysis
  • Data-Driven Decision Making
  • Customer Service Management
  • Clear Communication
  • Training experience

Certification

Applied Positive Psychology

Timeline

Night Supervisor

Chartwells Higher Education
12.2021 - Current

In-Home Nanny

Private Family
11.2020 - 12.2021

Cashier

Big J Burgers
07.2019 - 09.2020

Bachelor of Science - Psychology

University of Utah

High School Diploma -

Sky View High School

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Shaylee Peterson