Summary
Overview
Work History
Education
Skills
Timeline
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Carson Sargent

Birmingham,AL

Summary

Results-driven account manager with expertise in customer relationship management, client data analysis, and business development. Proven track record of enhancing client satisfaction and retention through effective communication and strategic planning.

Overview

13
13
years of professional experience

Work History

Account Manager

Turenne PharMedCo
Montgomery, Alabama
03.2022 - 04.2026
  • Managed 50 client accounts, driving high satisfaction and retention rates.
  • Analyzed client data and identified opportunities for growth.
  • Collaborated with sales teams to uncover growth opportunities within accounts and region.
  • Utilized CRM software to track client interactions and enhance relationship management.

Administrative Specialist

Enlivant Senior Living
Athens, TN
05.2020 - 03.2022
  • Hired and onboarded new team members, facilitating smooth integration through training and orientation sessions.
  • Processed payments and reconciled accounts receivable transactions, ensuring accurate financial records.
  • Maintained employee records, tracking payroll, vacation time, and benefits to support HR functions.

Business Office Manager

Legacy Senior Living
Cleveland , TN
10.2018 - 05.2020
  • Hired and onboarded new team members through training and orientation sessions.
  • Processed payments and reconciled accounts receivable transactions efficiently.
  • Maintained employee records, including payroll, vacation time and benefits information.

Receptionist

Garden Plaza of Cleveland
Cleveland, TN
03.2013 - 10.2018
  • Greeted visitors and residents, ensuring a welcoming atmosphere.
  • Managed phone calls, directing inquiries to appropriate staff members.
  • Scheduled appointments and maintained the calendar for administrative staff.

Education

MBA - Business Administration

Lee University
Cleveland, TN
05-2022

Bachelor of Arts - Psychology

Lee University
Cleveland, TN
12-2019

Skills

  • Customer relationship management
  • Client data analysis
  • Business planning
  • Financial Data Analytics
  • Excel advanced functions

Timeline

Account Manager

Turenne PharMedCo
03.2022 - 04.2026

Administrative Specialist

Enlivant Senior Living
05.2020 - 03.2022

Business Office Manager

Legacy Senior Living
10.2018 - 05.2020

Receptionist

Garden Plaza of Cleveland
03.2013 - 10.2018

MBA - Business Administration

Lee University

Bachelor of Arts - Psychology

Lee University
Carson Sargent