Summary
Overview
Work History
Education
Skills
PROFESSIONAL SUMMARY
Timeline
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Carson Schmid

Lincoln,IL

Summary

I am eager to build a long-term career with one of the most respected and caring insurance providers in the nation. Inspired by my parents' successful, long-tenured careers in the industry, I am motivated to continue that legacy. I excel at fostering strong relationships, quickly mastering new concepts, and leveraging both technical expertise and communication skills to drive results.

Overview

5
5
years of professional experience

Work History

Auto Property-Express

State Farm
04.2023 - Current
  • Completed training and passed all licensing requirements on the first attempt, earning praise for going above and beyond during training and demonstrating a strong learning aptitude.
  • Recognized by team managers for outstanding customer service, including resolving challenging situations with upset or confused customers and ensuring clear communication of necessary processes.
  • Built strong relationships with peers and mentors to further develop business acumen.
  • Actively engaged with the team, offering assistance and support wherever needed.
  • I currently hold a property and casualty adjuster licenses in 13 different states.
  • Promoted within first 6 months for exceptional performance, reliability, and exceeding role expectations.

Senior Installer

Dynagraphics
04.2021 - 04.2023
  • Collaborated with production and sales teams to ensure high-quality product installations, with a focus on precision and care.
  • Recognized for efficiency and accuracy, as well as for identifying cost-saving solutions.
  • Demonstrated autonomy, making critical decisions and taking accountability for my work.
  • Assisted in training new employees.

Intern

Micar Company
02.2022 - 06.2022
  • Measured, drafted, created, and fabricated metal projects.
  • Earned forklift driver certification on the first attempt.
  • Quickly learned technical functions of the role, including welding, general fabrication, AutoCAD, and other software programs necessary for completing tasks.

Intern

Dansig Insurance Risk Advisors
01.2021 - 04.2021
  • Managed incoming calls and directed them to appropriate departments.
  • Assisted with data entry and completed auto and fire product quote forms for the sales team.
  • Facilitated communication between customers and sales associates through verbal and electronic methods.

Education

High School Diploma -

Clinton High School
Clinton, IL
01-2021

Skills

  • Exceptional customer service, consistently engaging with clients to understand and meet their needs
  • In-depth knowledge of insurance policies, procedures, and state-specific laws, enabling effective navigation of the industry’s complexities
  • Quick to learn, adapt, and troubleshoot across various devices and software
  • Strong understanding of car mechanics and maintenance, complementing my ability to handle automotive-related tasks
  • Quick learner, able to rapidly acquire new skills and adapt to changing environments

PROFESSIONAL SUMMARY

Motivated and detail-oriented insurance professional with a solid foundation in customer service and a deep understanding of industry regulations and claims management. Strong communicator with proven ability to foster client relationships and resolve complex issues efficiently. Holds multiple state licenses and continuously strives to enhance industry knowledge and technical expertise.

Timeline

Auto Property-Express

State Farm
04.2023 - Current

Intern

Micar Company
02.2022 - 06.2022

Senior Installer

Dynagraphics
04.2021 - 04.2023

Intern

Dansig Insurance Risk Advisors
01.2021 - 04.2021

High School Diploma -

Clinton High School