Carson Thomas
Brentwood,TN
Summary
Experienced, self-motivated, and teamwork-oriented individual bringing valuable industry experience, and a passion for working. Six plus years of work experience and one year of supervisor experience has taught me many things such as responsibility, leadership, problem solving, confidence, effective communication skills, and ability to delegate. Through my experiences, I intend to help not only my coworkers and workplace but also, and most importantly, the company as a whole.
Overview
5
5
years of professional experience
Work History
Valet Supervisor
Metropolis
09.2022 - Current
- Entered guest vehicle information and location in computerized valet parking system.
- Provided punctual, polite valet services to uphold professional standards.
- Resolved customer complaints through calm, constructive communication.
- Built positive customer rapport for courteous, friendly and professional service.
- Logged and documented parked vehicle details for accurate records.
- Trained junior staff in customer care, driving and parking operations to uphold standards.
Server
Chuy's Tex-Mex Restaurant
08.2021 - 08.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Pizza Smith
Blaze Pizza
07.2018 - 05.2021
- Trained and assisted new kitchen staff members.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Took initiative to find extra tasks when scheduled duties were completed.
- Followed company recipes and production standards to satisfy customers.
Education
High School Diploma -
Brentwood High School
Brentwood, TN05.2021
Skills
- Customer Inquiries
- Team Meetings
- Operational Improvements
- Safety Procedures
- Work ethic
- Reliable and trustworthy
Timeline
Valet Supervisor
Metropolis
09.2022 - Current
Server
Chuy's Tex-Mex Restaurant
08.2021 - 08.2022
Pizza Smith
Blaze Pizza
07.2018 - 05.2021
High School Diploma -
Brentwood High School
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