Summary
Overview
Work History
Education
Skills
Waterski Show Director
Timeline
Generic

Carsten McHugh

Freedom,WI

Summary

Capable and passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.


I am seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Barkeep

Buzz's
09.2023 - Current
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean and inviting bar environment.
  • Increased overall bar revenue by skillfully promoting and upselling specialty cocktails and menu items.
  • Managed inventory effectively, ensuring optimal stock levels and minimized waste through proper rotation practices.
  • Maintained a safe and welcoming atmosphere for patrons by promptly addressing any potential issues or conflicts.
  • Developed rapport with regular customers, fostering loyalty and repeat business through personalized service.
  • Assisted with staff training, sharing expertise in mixology techniques and customer service best practices to improve team performance.
  • Demonstrated adaptability during high volume periods, prioritizing tasks efficiently to maintain prompt service delivery.
  • Contributed to a positive work environment with strong teamwork skills, assisting colleagues as needed during busy shifts.

Professional Waterskier

LEGOLAND Florida
08.2022 - 10.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Massage Therapy -

Fox Valley Technical College
Appleton, WI
05.2022

High School Diploma -

Freedom High Schol
Freedom, WI
05.2021

Skills

  • Creativity and Innovation
  • Memory retention
  • Reliability and punctuality
  • Patience and Empathy
  • New Hire Training
  • Engaging personality
  • Handling Difficult Customers
  • Performance Improvement

Waterski Show Director

As a Show Director for the Shawano Ski Sharks I have learned how to manage a project from start to finish.   I learned how to develop long and short term plans, including setting targets for milestones.  I learned to delegate tasks and make effective decisions when presented with multiple options.  I was the point of contact for the whole team and ensured clear communication throughout the entire season.  I had to confirm each team member felt they were apart of the team and had an important role to play in the success of our team.  I engaged with multiple personalities to reach a common goal.

Timeline

Barkeep

Buzz's
09.2023 - Current

Professional Waterskier

LEGOLAND Florida
08.2022 - 10.2022

Massage Therapy -

Fox Valley Technical College

High School Diploma -

Freedom High Schol
Carsten McHugh